Casino is not paying out winnings once again
Reason: Other
Last time, it took 13 days to receive the funds—they only arrived after I filed a complaint here. Well, I’ve made another withdrawal, and the promised 24-hour turnaround isn't holding true. I’m getting the same promises from customer service as last time, so, unfortunately, I have to file another complaint.
--- Ответы в треде ---
AskGamblers • Support Team 2 days ago Dear @anttinur87,The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.Thanks in advance for your cooperation.
BlazeBet Casino • Representative 2 days ago Hello, We would like to confirm that the player's withdrawal has now been approved. We sincerely apologize for the delay and the inconvenience caused throughout this process. We understand that the waiting time was frustrating and that the experience did not meet the standards we strive to maintain. Thank you for your patience. We appreciate the opportunity to address this matter, and we hope to restore your confidence in our services. -The BlazeBet Team
anttinur87 • Finland 2 days ago Yes, tomorrow will mark one week since discharge. Let us know once you find out!
BlazeBet Casino • Representative 2 days ago Hello. We sincerely apologize that you are experiencing another delay with your withdrawal. We completely understand your frustration, especially considering your previous experience, and we're sorry that the promised processing timeframe has not been met. Please allow us to look into this with the relevant team and investigate the current status of your withdrawal. We will do our best to clarify the situation and get back to you with an update as soon as possible. Thank you for your patience and understanding. -The BlazeBet Team
