BitStarz — player complaint #64181, 2020-01-19: other
BitStarz: a player complaint filed on 2020-01-19, about other, status — resolved. Published on CasinoReviews. One of 260 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
All complaints about BitStarz: statuses, disputed sums, risk index →
I have permanently self excluded twice from casino and then been able to create new account under new email but same device, IP, and phone number . On this 3rd account I had lost everything and spoke to [EDIT] if there was a way to block me from creating account and told him I had gambling problem and told him I dont want to do this anymore and if there was a way to block me permanently. He told me there was no way for them to do that and left my account open. Still open as of right now. I never wanted a refund until I realized that their self exclusion does nothing to help the player. They do no monitoring as other sites Have not let me create new account. Not even 5 Minutes after the conversation, I receive an email for another bonus. They know if I win i just give it right back. But the selfexclusion is a problem if it only relies on the problem gambler not to attempt to play again, not asking for refund from old accounts, just this one. Thank you
Complaint data
- Case number
- #64181
- Filed
- 2020-01-19
- Status
- Resolved
- Category
- Other
- Place among complaints about BitStarz
- 227 of 260 by date, newest first
- Source
- CasinoReviews — original ↗
- Text
- 189 words, as published
All 260 English-language complaints about BitStarz — as a list by date; the summary, statuses and disputed sums are on the operator page.
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- Bitstarz - jurisdiction issues 2020-03-17 120 USD Closed, no outcome
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