Bitstarz - jurisdiction issues
I signed up for this casino and deposit several times. Few days later when I while I was looking if a bonus a bonus available, I noticed on my profile section that my profile is completely blank. While trying to fill out the information, USA is not on the list of the country available so I started to feel suspicious. I researched online and found out that Bitstarz doesn’t accept us players (but there’s also a statement staying you can still enjoy and play). I contacted support and they told me it says in their terms and condition that they don’t allow us players which I apparently missed. But I don’t recall seeing anywhere staying that if you deposited money and aren’t allowed to, you won’t get it back. I count yes them several times before because of the deposit bonus I was promised and tuned out someone with the same IP address already had used it which is a lie because I’m the only one in my household that gambles online. I even asked them how did they allow me to play even when they know I’m in a restricted country. There’s scene games I tired to play and I couldn’t because it says I’m restricted. Hey said that they wouldn’t know if I’m from the USA because when I signed up I didn’t give them any address which I find odd because I’ve signed up to many online casinos but not even 1 company had allow me to register without giving any address or phone number. They told me too bad and be very careful next time. No wonder why they were so rude to me when I was asking for my missing bonus. I read a comment online about how they give excellent customer service and why I’m not getting that vibe and this is why because they already know I won’t be a player for long.
