BitStarz — player complaint #62359, 2021-04-07: account blocks
BitStarz: a player complaint filed on 2021-04-07, about account blocks, status — rejected. Published on CasinoReviews. One of 260 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
I did not realize you could not have more than one account. I closed my account ONLY to use a different email address. I used NO bonuses. A pop up came up when I did this saying I could not use bonuses since my ISP showed another account. That told me it was okay to just change emails and open another account with my new email address. They allowed me to deposit over and over with no problem UNTIL it came time for a withdraw. They closed my account and [EDIT] all my winnings and deposits.
