BitStarz — player complaint #60922, 2022-10-04: other
BitStarz: a player complaint filed on 2022-10-04, about other, status — unresolved. Published on CasinoReviews. One of 260 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
So basically Bitstarz allowed me to gamble while I was excluded. Ive sent them an email on the 2th of feb 2018 that I don't want to gamble anymore. a few years pass by and I see that 7bitcasino refunded me for this reason 2500 euros so they say that all their sub brands should do the same as I suffer from gambling issues. I chatted with bitstarz CS and they confirm that I've deposited 740 euro and didn't make any withdrawals. this is true and it was after my exclusion. So id like some help as they revert back to me saying no were not under the same license nor are we responsible.
I hope this will solve this situation thanks
