Betzillo Casino — player complaint #13822, 2026-06-23: withheld payouts
Betzillo Casino: a player complaint filed on 2026-06-23, about withheld payouts, 11,000 USD in dispute. Published on Casino Guru. One of 7 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Betzillo Casino - Player believes that their withdrawal has been delayed.
The player from New Zealand had requested a withdrawal less than two weeks prior to submitting this complaint. Their money hadn’t been received yet. We asked him to wait until the 14-day processing period had passed and to confirm whether the withdrawal had been received, but he did not reply to our follow-up messages. Due to the lack of response, we were unable to continue the investigation, so the complaint was closed for now.