BetWinner— player complaints: 156 in English

It is a very fraud company, that is why there is a negative rating review of 99% on Trustpilot. Now I understood that after complaining in the application for deposit, the company closed the Live Chat option and is not giving any reply on the email.Dear Support Team,I deposited ₹25,000, but the amount has still not been credited to my account. This delay is extremely disappointing and unacceptable.Your service is very poor, and I am seriously concerned about the handling of my deposit. Please credit my ₹25,000 deposit to my account immediately and resolve this issue without further delay.Account ID: 1293494123

They are not giving withdrwal, Am am using this site from 2021 and it was working fne but now they are not giving an winning amount.

Account id : 150183101 My withdrawal Rs 11,000 and Rs 20,000 is pending for 10 days ago, but I have not received my withdrawal into my bank account, can you please make it fast my withdrawal immediately right now 🙏🙏🙏

Account id : 150183101 My withdrawal Rs 11,000 and Rs 20,000 is pending for 10 days ago, but I have not received my withdrawal into my bank account, can you please make it fast my withdrawal immediately right now 🙏🙏🙏

I made a deposit into my account 1507467367 at 12 August 2026 10000 TRY they didnt deposit into my account. I sent them the transaction documents yet they keep telling same answers. Not recommending website not cooperative nor helping. Even they are stopped reply my e-mails

I am writing to formally complain about my pending withdrawal.Account ID: 1683139115Withdrawal Request N°: 5150237089Amount: 14000 BDTWithdrawal Date: 10.08.2026Status: Failed - Security CheckSecurity Ticket: #6052417I have waited more than 7 days. Your security team only replied "wait" and "additio

I am writing to formally complain about my pending withdrawal.Account ID: 1683139115Withdrawal Request N°: 5150237089Amount: 14000 BDTWithdrawal Date: 10.08.2026Status: Failed - Security CheckSecurity Ticket: #6052417I have waited more than 7 days. Your security team only replied "wait" and "additional time needed". My KYC is already verifie.Regards,Matiar Rahman

Review:I am extremely disappointed with Betwinner. My withdrawal request of 12,000 BDT (ID: 5160518897), which was approved on 13.08.2026, has been pending for days. I contacted their live chat and support team multiple times, but they gave vague excuses about technical issues and eventually stopped

Review:I am extremely disappointed with Betwinner. My withdrawal request of 12,000 BDT (ID: 5160518897), which was approved on 13.08.2026, has been pending for days. I contacted their live chat and support team multiple times, but they gave vague excuses about technical issues and eventually stopped responding completely. Even my emails to their security department are being ignored.​My Account ID is 1394031087. I request them to either process my withdrawal immediately or return the funds to my account balance. Beware of their poor customer service!

I have been waiting for a response for one day now and unfortunately still haven’t received any update regarding my case.Account ID: 1765014333I understand that verification may take some time, but I hope the BetWinner team can review my case and respond as soon as possible.I would really appreciate your help and look forward to resolving this soon. Thank you.

My account number is/ 1764944631My account has been blocked from withdrawing funds. I contacted the security department and submitted all the requested documents, but all my messages have been ignored; they refuse to respond or resolve my issue

1760352607This is my id I keep trying to withdraw and it keeps saying error occurred while processing your request Do something please

My experience with Betwinner regarding Responsible Gaming was terrible. They do not offer a functional, immediate self-exclusion button on their platform.When I reached out to live support to permanently close my account, the agents repeatedly stalled the process with generic canned responses ('please wait', 'checking details') instead of executing an immediate block. It took an unnecessary amount of effort and firm insistence to get them to apply the self-exclusion.UPDATE:Although my account was eventually closed, it was only completed after I lost $80,000 ARS during the delay. Unlike most responsible gambling platforms, Betwinner does not provide an automated, direct self-exclusion button in the account settings. If they offered an agile, instant self-exclusion option instead of forcing players to go through a slow support queue, this financial loss would have been entirely prevented.A serious and safe betting platform should prioritize instant self-exclusion over delay tactics. Very disappointing service.Update following the poor response from these unpresentable people:Yes, the self-exclusion did happen, but too late—not when I had every intention of leaving on my own and was looking for a simple button to exit, which MOST serious websites actually provide. Instead, I was forced to rely on the slow response time of some support agent.Dear player... if you are reading this... do not deposit your money here. There are far better platforms out there.

I deposited and played on Betwinner using iCash.one e-wallet. On June 30, 2026, my account was fully restricted (unable to even place bets), pending document verification for a withdrawal of ₹58,550.I submitted all requested documents the same day — ID, e-Aadhaar, and transaction screenshots. Betwinner's phone support later confirmed verification would take no more than 72 hours. That timeline was never honored, and my direct follow-up emails to their security team since then have received only generic replies ("your request has been sent to specialists," "please wait for notification") — never a specific answer about what, if anything, was wrong with my documents.Over a month later, my account remains restricted. It was only after I filed a formal complaint on Casino Guru that Betwinner's representative stated my documents were "not original" — a claim never raised in over a month of direct email communication, and unaccompanied by any specifics on what was deficient.I have since resubmitted all documents (sourced directly from official banking/e-wallet portals) both to their security team and via Casino Guru's mediation platform.Account ID: 1705215303I will update this review promptly if the matter is resolved. As of this posting, my funds remain withheld with no clear resolution timeline provided.

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I deposited and played on Betwinner using iCash.one e-wallet. On June 30, 2026, my account was fully restricted (unable to even place bets), pending document verification for a withdrawal of ₹58,550.I submitted all requested documents the same day — ID, e-Aadhaar, and transaction screenshots. Betwin

over 70 emails exchanged for 250 euros, they asked for meaningless photos. one day they will ask for photos on top of a pole with a spoon on their head. I do not recommend it at all. they just do not want to give you the money...

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My experience with Betwinner regarding Responsible Gaming was terrible. They do not offer a functional, immediate self-exclusion button on their platform.When I reached out to live support to permanently close my account, the agents repeatedly stalled the process with generic canned responses ('plea

I made a withdrawal on this platform (Account ID: 1666404715, Withdrawal ID: 4827175489), and it has been stuck for several days without being processed.I was initially told that processing may take up to 48 hours, but that timeframe has already passed. I contacted support and also reached out to the accounting team via accounting betwinner.com, but the only response I received was a generic message saying it is still under process, with no clear explanation or update.What is even more concerning is that another withdrawal I made later was completed successfully, while this one remains stuck with no clarification at all. This inconsistency makes the situation hard to understand and raises serious questions about the reliability of the withdrawal process.I am a new user, and this experience is far from reassuring. I also manage a crypto-related account on X with over 80,000 followers, and I will be sharing this case so others in the crypto community can judge for themselves how this platform handles withdrawals.At this point, I simply expect a clear explanation and an immediate resolution rather than standard template responses.Edited 20 JulyThey finally replied, a bunch of nonsense, and it's been two months.