BETSSEN— player complaints: 21 in English

What is happening to this casino? It used to be the best when it came to withdrawals and respecting its customers. I’ve been waiting for my withdrawal since yesterday and still nothing! It’s a shame, because instead of improving, you’re going backwards and driving your customers away!Best Regards

This bookie are purely scammers, they set rule that are not part of gambling rules and they want you to deposit more to claim your money and they also dont refund your money. Report them to local authorities and international gambling bodies

Pure scam, don't deposit any money, you will not be able to withdraw, they will ask you to deposit more to get verified, but eventually you will not withdraw any money.they are all scammers and their support are scammers too.

The player from Iceland won around €6,600 on Betssen, but after submitting a withdrawal request of €3,000, the casino retroactively applied a "50x last deposit" rule, confiscating approximately €4,100 from his balance. He disputes the fairness of this rule as the balance was represented as valid during normal gameplay.

Scam website 🚨Please do not deposit any thing, when I want to withdraw my money they asked to deposit 50$ more 😂

⭐ (1/5) - SCAM WEBSITE - DO NOT DEPOSITI deposited money on this platform and when I tried to withdraw, it showed "No payment methods are currently available."When I contacted their support, they told me I need to deposit a minimum of $50 to get my account "verified" before I can withdraw anything.

I had a very disappointing experience with Betssen and think players should understand the risks before depositing there.I won approximately €6,600 playing slots legitimately. The winnings were credited to my account balance normally and I continued playing without any restrictions. I also submitted

Scammers rigged games. Wish I had read the reviews before putting a deposit. Totally rigged games. Do not even waste your time and money.

I am extremely disappointed with Betssen. I have a balance of $22.29 in my account, but when I tried to withdraw it, the system blocked me with a message saying "Client is restricted from making a withdrawal". When I contacted support to verify my identity, they sent me an official email stating tha

Give 5 star if I can withraw new player I deposit 1100 pesos and when try to withraw asking car to deposit minimum 3k to verify acc this is the first time I encounter a legit casino like this and the other verify profile is different from verification to withraw. Implanning to deposit more so I can

Deposited 5 $ instantly then won 50 $ on slots and opened the withdrawal section it say , "no Withdrawal options Available right now " went for support chat and they told me to verify account and have atleast 50$ Deposited , How on earth and what gambling site that tells u to Deposit money to withdr

scam site please dont put your money there, you can deposit as much as you want with no problems, but dont dream about withdrawal

Dont ever play at this shit site, for depositing money it is gonna be quick but when it comes to withdraw u need to do 20000 steps and at the end nothing. it is a scam scam scam please dont ever deposit at this site and if somebody can spread the message please do that. Thank you

i had an account that they blocked. I ve deposited 55e and won 400e (455e in my wallet). When I wanted to withdrawal my money they struggled to verify my account although I ve sent all the documents. Once they verified my account they told me I didn't respected the roulette rules without sending any

Betssen is a SCAM site, I requested a withdrawal of 294 eur yesterday and here is their response: "Dec. at 1:17 p.m.Dear Customer,Your withdrawal request has been rejected due to a technical issue. We kindly ask you to submit smaller withdrawal requests so we can process them without delays"With Bes

Dear , I am writing to formally submit a complaint regarding the online casino Betssen. I am a registered player on their platform, and I use Skrill as my payment method. I have been a member for several months, and until recently, I had no issues whatsoever with deposits or withdrawals. As a VIP player, you can imagine the amount of money I have deposited over time. Up until now, all my transactions — both deposits and withdrawals — were processed smoothly. However, on October 17, when I attempted to withdraw my winnings, I suddenly received a message on my screen stating that my withdrawals had been blocked. I have not violated any rules. I play fairly, always respect the casino’s terms and conditions, including all bonus rules. There is absolutely no reason for any kind of restriction or manipulation from my side. I contacted Betssen’s customer support multiple times, and they repeatedly told me that the issue was “technical.” I found this explanation illogical because deposits continue to work perfectly — the system continues to accept my money — while withdrawals are blocked. If this were truly a technical issue, it would affect both directions of transactions. Despite sending several messages to their help center, I have not received any official response. I have also taken screenshots showing the exact games I played, the time when I first requested the withdrawal, and when my account became blocked. I find it unacceptable to treat a loyal VIP player in this manner — taking deposits without issue, yet blocking withdrawals without a valid explanation. I kindly request your assistance in resolving this matter and ensuring that my winnings are properly paid out. Please let me know if you require any documentation (screenshots, communication logs, payment confirmations, etc.) to support my complaint. I am prepared to provide all necessary evidence. Thank you for your time and assistance. Kind regards, ▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇

have been a VIP player on Betsen for a long time, depositing money daily and never having any problems with deposits or withdrawals — until recently.Since October 17th, I’ve been trying to withdraw my funds, but the system suddenly shows that withdrawals are disabled for my account. I contacted cust

I won on the site. One day, citing arbitrage/fraud, they didn't pay out my winnings, only the amount I deposited. Then they blocked my account. Even if you win, they don't pay you!

this i a total scami deposited with skrill at this trash scamers and after placing some bets and won i tried to withdraw. the suport sent me a suspicious link for the verification. after i did they closed my acc and voided my balance saying that i didnt login (wich i did) for a long time. so my mone

SCAM SCAM SCAM SCAM I got sent a link from the "help chat" after requesting for my money to be withdrawn, they didnt do that and sent me a link that takes you to a different website with malicious software that take your details as you write it.