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Betroller— player complaints: 5 in English

5 Complaints
0▼ Last 30 days · was 2
1 Unresolved
40.983494927153d Last complaint
112.0 Risk index
€396 Disputed sum

Betroller: 5 complaints filed in English across 2 platforms, 1 still open, disputed sums €396. Most of them are about withheld payouts (60%). Risk index 112.0. Texts below are the players' own words, as published on the source site; last complaint 2026-08-31.

What players complain about

Withheld payouts 60% 3
Account blocks 20% 1
Other 20% 1
Status unknown 4 Unresolved 1

Sources

Trustpilot 4 Casino Guru 1

Complaints by month

03
07
08

Questions and answers

How many complaints are there about Betroller?

The English-language record holds 5 complaints from 2 platforms, 1 of them without a resolution; 4 carry no status from the platform. The latest one is dated 2026-08-31.

What do players complain about?

Mostly withheld payouts — 60% of cases, then account blocks (20%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 5 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 112.0 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 5

31.08.2026 Trustpilot Withheld payouts
Fake Casino!Waiting since 1 month for my Withdrawal.No one is helping.The Same withdrawal Case #20319087.Don't deposit M
Fake Casino!Waiting since 1 month for my Withdrawal.No one is helping.The Same withdrawal Case #20319087.Don't deposit Money here.It will be lost.
20.08.2026 Trustpilot Withheld payouts
Do not touch this casino with a bargepole. They requested documents which i sent them. They have rejected my withdrawals
Do not touch this casino with a bargepole. They requested documents which i sent them. They have rejected my withdrawals and countless emails not answered! I have just received 2 of my withdrawals but 2 were rejected. Some progress at least.
03.08.2026 Casino Guru Withheld payouts Unresolved
Betroller Casino - Player’s winnings haven’t been received yet.
The player from South Africa has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet.
16.07.2026 Trustpilot Other
DO NOT DEPOSIT — 29+ Days Waiting for LTC DepositI deposited $87 in LTC on (16/06/2026) and it still has not been credit
DO NOT DEPOSIT — 29+ Days Waiting for LTC DepositI deposited $87 in LTC on (16/06/2026) and it still has not been credited after 29 days. I provided the exact send time, full blockchain transaction link/hash, and all required proof.Support’s responses have been repetitive and unhelpful:-Initially to
10.03.2026 Trustpilot
I am writing this review to report a serious issue with Betroller.I made a deposit to my Betroller account using TRX (TR
I am writing this review to report a serious issue with Betroller.I made a deposit to my Betroller account using TRX (TRON). After completing the transaction, I was unable to log into my account. I contacted their support team multiple times via email and sent them all the necessary details, includi

How the risk index is calculated and how complaints are labelled — the method behind this section.

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