BetNinja— player complaints: 23 in English

23 Complaints

8▲ Last 30 days · was 5

0 Unresolved

9.9845398865625d Last complaint

— Risk index · no statuses

BetNinja: 23 complaints filed in English across 1 platform. Most of them are about withheld payouts (35%). Texts below are the players' own words, as published on the source site; last complaint 2026-10-01.

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What players complain about

Withheld payouts 35% 8

Other 30% 7

Game fairness 17% 4

Account blocks 9% 2

Bonus terms 4% 1

Verification 4% 1

Status unknown 23

Complaints by month

Questions and answers

How many complaints are there about BetNinja?

The English-language record holds 23 complaints from 1 platform; 23 carry no status from the platform. The latest one is dated 2026-10-01.

What do players complain about?

Mostly withheld payouts — 35% of cases, then other (30%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 23 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

There is no risk index here: no platform recorded a status for any of these complaints, and without a status the unresolved share cannot be known.

Complaints 23

01.10.2026 Trustpilot Withheld payouts

Awful Withdraw System. Had £25 bonus, got very lucky and ran that up to £400+ and still needed to hit a wager requiremen

Awful Withdraw System. Had £25 bonus, got very lucky and ran that up to £400+ and still needed to hit a wager requirement. Managed to hit it and landed on £320. Requested a withdraw, waited 2 days to be told they needed more documents. Did all that, it got accepted, waited another day to be told the

30.09.2026 Trustpilot Other

This website has actually stolen money from me and refuse to help.

29.09.2026 Trustpilot Withheld payouts

This casino scam website stole my money. There is zero chance in getting your money withdrawn, even if you are fully ver

This casino scam website stole my money. There is zero chance in getting your money withdrawn, even if you are fully verified. The many positive comment are nothing but fake. These criminals are using AI chat bots, fake licenses and breach several country laws. I advise anyone not to spend a single

26.09.2026 Trustpilot Other

Scammers 100% thieves all the reviews here are fake Warning dont play here you will get scammed.

21.09.2026 Trustpilot Verification

They verify your account tell you your all good to make a withdrawal and guess what they then block your account! A d re

They verify your account tell you your all good to make a withdrawal and guess what they then block your account! A d refuse to pay out the withdrawal as they don't recognise a British passport as official ID even though it was confirmed and all good to go! Bunch of robbing bastard's

18.09.2026 Trustpilot Withheld payouts

Absolute thieves. I deposited my own money eith no bonus taken, played with some of it and then wanted to withdraw the r

Absolute thieves. I deposited my own money eith no bonus taken, played with some of it and then wanted to withdraw the rest. I was not allowed to withdraw my own money because i havent wagered 1 times the total amount. So essentially if i deposit more money to try and win and i win then i still cant

16.09.2026 Trustpilot Other

I have been intrigued by crypto casinos who allow crypto wallets & no kyc. I think it’s great for protecting your info.

I have been intrigued by crypto casinos who allow crypto wallets & no kyc. I think it’s great for protecting your info. I stumbled across a page & reached out to the editor. He confirmed all sites are partners of theirs who paid them to promote them as no kyc as long as they use crypto. Every site o

15.09.2026 Trustpilot Account blocks

Put like 400 in! Never won a thing. Mentioned this to a chat! They had no answer. And happily removed my account.

06.09.2026 Trustpilot Game fairness

Don't waste your time with these scammers. They control how much you put on a single bet this is designed so you only wi

Don't waste your time with these scammers. They control how much you put on a single bet this is designed so you only win a small amount and then eventually lose. Casino is awful also.

04.09.2026 Trustpilot Other

Absolutely shocking sportsbook.Don’t gamble on here if you like betting on sports. Every time you try and place a bet it

Absolutely shocking sportsbook.Don’t gamble on here if you like betting on sports. Every time you try and place a bet it will give you a ‘maximum stake’ of around £6. Went on live chat and apparently this can’t be removed.No other bookie does this from experience. Withdrawals take an absolute age ev

02.09.2026 Trustpilot Other

Edit again!!! 3 god dammn hours and they barely answer money i deposited is still not on My account. I deposited. 30 mi

Edit again!!! 3 god dammn hours and they barely answer money i deposited is still not on My account. I deposited. 30 minutes later money is still not on My account. What god dammn amatures!!!! Will update if they lesrn how to be professional and do something?????

27.08.2026 Trustpilot Other

I thank everyone for your experiemce. I will not deposit a single dime into this fake ass Casino. You know they are not

I thank everyone for your experiemce. I will not deposit a single dime into this fake ass Casino. You know they are not a serious company when they don't even reply to the comments. Low lifes.

25.08.2026 Trustpilot Game fairness

Do not use this site. Yesterday I made a £34 roulette spin. When the spin started, the money was taken from my balance,

Do not use this site. Yesterday I made a £34 roulette spin. When the spin started, the money was taken from my balance, as it should be.Then I got kicked to the main menu. It didn’t say ‘bet void’ or anything similar. The money was just gone from my balance. I went back into the game and watched my

27.07.2026 Trustpilot Withheld payouts

I recommend everybody to stay far away from Bet Ninja, especially since there are more reputable and solid casinos like

I recommend everybody to stay far away from Bet Ninja, especially since there are more reputable and solid casinos like 23Cas.comBetNinja is quick to take your money but very slow to pay out (that is if you're lucky and they do pay out). They usually find an excuse to confiscate your money. They cla

26.07.2026 Trustpilot Withheld payouts

I played on bet ninja as it wasn’t on GameStop I quickly got lucky with a £600 win and went to withdraw that was on Frid

I played on bet ninja as it wasn’t on GameStop I quickly got lucky with a £600 win and went to withdraw that was on Friday at 10 oclock it is now Sunday 10 oclock and I haven’t had a single penny paid in to account after speaking to customer service they assured me it would be in 48 hours but I’m be

24.07.2026 Trustpilot Game fairness

I have been playing baccarat for over a year now on different sites and despite ups and downs was always successful winn

I have been playing baccarat for over a year now on different sites and despite ups and downs was always successful winning in the long term. That all changed with Betninga - despite several buy ins was never able to win ANY sessions and it was honestly like the game was fixed. It was CONSTANTLY lik

17.07.2026 Trustpilot Withheld payouts

Worst casino ever. If you win, it will take weeks for you to get yoir money. 1000 photos and so on. Keep out

17.07.2026 Trustpilot Bonus terms

Deposited 20 for bounce.. I cancelled that so played with what was left.. got up to 60 .. came to withdrawal and you nee

Deposited 20 for bounce.. I cancelled that so played with what was left.. got up to 60 .. came to withdrawal and you need to win 100 to take anything out.. now it says sorry this site is not available in your country.. wtf

15.07.2026 Trustpilot Other

I signed up for BetNinja because I was looking for a sportsbook with a simple interface and a decent selection of bettin

I signed up for BetNinja because I was looking for a sportsbook with a simple interface and a decent selection of betting markets. The first impression was okay, but after using it more regularly, I started noticing several issues that made the experience frustrating. I ended up comparing it with ac

08.07.2026 Trustpilot Withheld payouts

What a joke of a company, nothing but issues since i signed up. When i first won i had to jump through hoops to withdraw

What a joke of a company, nothing but issues since i signed up. When i first won i had to jump through hoops to withdraw, which in fairness after 2 weeks, lots of validation and messages, i did finally recieve. Isn't it interesting how you don't have to validate yourself so much when they are taking

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How the risk index is calculated and how complaints are labelled — the method behind this section.