Betalright Casino— player complaints: 11 in English
11Complaints
0▼Last 30 days · was 3
3Unresolved
33.509120342153dLast complaint
33.1Risk index
€700Disputed sum
Betalright Casino: 11 complaints filed in English across 2 platforms, 3 still open, disputed sums €700. Most of them are about withheld payouts (55%). Risk index 33.1. Texts below are the players' own words, as published on the source site; last complaint 2026-09-08.
Status unknown 6
Under review 2
Unresolved 1
Rejected 1
Closed, no outcome 1
Sources
Trustpilot 6Casino Guru 5
Complaints by month
04
06
07
09
Questions and answers
How many complaints are there about Betalright Casino?
The English-language record holds 11 complaints from 2 platforms, 3 of them without a resolution; 6 carry no status from the platform. The latest one is dated 2026-09-08.
What do players complain about?
Mostly withheld payouts — 55% of cases, then account blocks (36%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 11 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 33.1 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 11
08.09.2026Casino GuruAccount blocksUnder review
Player’s account has been closed and balance confiscated.
Player’s account has been closed and balance confiscated. [Account] — waiting_for_casino
08.09.2026Casino GuruWithheld payoutsRejected
Player’s withdrawal is delayed and she worries about payment.
Player’s withdrawal is delayed and she worries about payment. [Withdrawal] — rejected_other
08.09.2026Casino GuruAccount blocksUnresolved
Player's account is closed, winnings confiscated.
Player's account is closed, winnings confiscated. [Account] — unresolved
30.07.2026Casino GuruAccount blocksUnder review
Betalright Casino - Player’s account has been closed and balance confiscated.
The player from Poland requests to unblock his account to send verification documents but receives a response stating that his account has been closed without the right to reopen and his balance has been cancelled.
01.07.2026Casino GuruAccount blocksClosed, no outcome
Betalright Casino - Player's account is closed, winnings confiscated.
The player from Germany had requested account closure but still had pending withdrawals for his winnings. After making several deposits and requesting payouts, he found his account closed and all winnings declared invalid, despite having asked customer support to wait until payouts were completed. The player did not respond to the Complaints Team's requests for further information and communication with the casino. Consequently, the complaint was closed due to lack of cooperation, but the player was allowed to reopen it if he decided to resume communication.
03.06.2026TrustpilotWithheld payouts
DO NOT USE THIS CASINO. There are plenty of legitimate, safe, and regulated online casinos out there, but Betalright is
DO NOT USE THIS CASINO. There are plenty of legitimate, safe, and regulated online casinos out there, but Betalright is absolutely not one of them.1. Held My Money Hostage: It took them over three weeks of constant fighting just to pay out the money that I rightfully won. For weeks, customer service
25.04.2026TrustpilotWithheld payouts
Has been 5 days still this website looks like is a scam they are not paying me I won,be careful if anyone decides to pla
Has been 5 days still this website looks like is a scam they are not paying me I won,be careful if anyone decides to play here avoid as much as you can.already I am reporting them in I gaming Ontario.
09.04.2025TrustpilotWithheld payouts
So, I'm getting back to you. They've never paid me. I've made inquiries. They don't have the funds to pay the winners. A
So, I'm getting back to you. They've never paid me. I've made inquiries. They don't have the funds to pay the winners. And they don't have enough customers due to a lot of payment issues. Support blocked me because I was asking for my 1,500 euros. But when I send an anonymous email, they respond wit
05.03.2025TrustpilotWithheld payouts
Extreme warning about using this website . I requested my account to be closed and was assured that my funds were being
Extreme warning about using this website . I requested my account to be closed and was assured that my funds were being sent to my bank -and have chat evidence to confirm . Subsequently when my money didn’t arrive I was informed that money has been confiscated due to account closure . In any right m
01.02.2025TrustpilotWithheld payouts
This gambling website its a scam…still waiting for my withdrawal after 2 week !!!They still answer you that it will send
This gambling website its a scam…still waiting for my withdrawal after 2 week !!!They still answer you that it will send soon the money!STILL WAITING NO NEWS ALWAYS THE SAME COPIE PASTE ANSWER !!!
22.07.2024TrustpilotBonus terms
Absolute worst betting site i've ever used. I deposited €200 with a bonus they had for matching deposit, and then withou
Absolute worst betting site i've ever used. I deposited €200 with a bonus they had for matching deposit, and then without telling me, they instantly locked my bet amount to €5.... i attempted to withdraw the 200 i put in and when i couldn't and complained, was told I have to bet the deposit amount b
