Afun Casino MX— player complaints: 9 in English

9 Complaints

0▼ Last 30 days · was 5

2 Unresolved

42.623938107269d Last complaint

73.5 Risk index

$129,062 Disputed sum

Afun Casino MX: 9 complaints filed in English across 1 platform, 2 still open, disputed sums $129,062. Most of them are about other (56%). Risk index 73.5. Texts below are the players' own words, as published on the source site; last complaint 2026-08-30.

What players complain about

Other 56% 5

Withheld payouts 33% 3

Account blocks 11% 1

Status unknown 5 Unresolved 2 Rejected 1 Closed, no outcome 1

Complaints by month

Questions and answers

How many complaints are there about Afun Casino MX?

The English-language record holds 9 complaints from 1 platform, 2 of them without a resolution; 5 carry no status from the platform. The latest one is dated 2026-08-30.

What do players complain about?

Mostly other — 56% of cases, then withheld payouts (33%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 9 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 73.5 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 9

30.08.2026 Casino Guru Withheld payouts

Afun Casino MX - Player’s winnings haven’t been received yet.

The player from Mexico has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet.The player from Mexico has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. Written by JeanCasino Analyst & Complaint Specialist Submitted: 29 Aug 2026 Automatic translation:

25.08.2026 Casino Guru Withheld payouts

Afun Casino MX - Player’s winnings haven’t been received yet.

23.08.2026 Casino Guru Withheld payouts

Afun Casino MX - Player’s withdrawal has been delayed.

The player from Mexico has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet.The player from Mexico has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. Written by JeanCasino Analyst & Complaint Specialist Submitted: 23 Aug 2026 Automatic translation:

22.08.2026 Casino Guru Other Unresolved

Player’s deposit has not been credited.

Player’s deposit has not been credited. [Deposit] — unresolved

22.08.2026 Casino Guru Other Unresolved

Player’s deposit has not been processed.

Player’s deposit has not been processed. [Deposit] — unresolved

06.08.2026 Casino Guru Other Closed, no outcome

Afun Casino MX - Player’s deposit has not been processed.

The player from Mexico faced an issue where the casino did not reflect his deposit, although the amount was deducted from his bank account. We advised him to contact his payment provider, as the deposit investigation was usually handled there and could take about a month, while the casino had limited ability to help. As he did not respond to our follow-up messages and reminders, we were unable to continue the investigation. The complaint was therefore closed for now due to lack of response.

12.07.2026 Casino Guru Account blocks Rejected

Afun Casino MX - Player's account has been closed.

The player from Mexico successfully deposited 1,000 pesos and won 100,000 pesos, but his account was subsequently blocked when he attempted to withdraw. He faced delays while providing various documents to prove his identity, and despite compliance, he remained unable to access his account due to a lack of knowledge of his ID number. We asked him for clarification about his account details, games played, bonus use, and submitted documents, but he did not reply to our messages or reminder. As a result, we closed the complaint due to lack of response and no further investigation could be carried out. We later rejected the complaint because the case was older than six months and could no longer be investigated effectively.

10.07.2026 Casino Guru Other

Afun Casino MX - Player’s deposit is delayed.

The player from Mexico was facing issues with depositing funds into the casino, as her previous transfers of 62 pesos and 50 pesos had not been reflected in her account. She made another transfer of 50 pesos today, which also had not arrived. We advised her to contact her payment provider to investigate the missing deposits and recommended that she not deposit any more funds until the issue was resolved. The complaint was later closed because she did not respond to our messages and reminders, so no further investigation could be completed.

16.06.2026 Casino Guru Other

Afun Casino MX - Player’s deposit has not been credited.

The player from Mexico deposited 300 pesos and an additional 100 pesos, but neither amount was reflected in her casino account. We advised her to contact her payment provider to investigate the missing transactions, as the casino usually had limited ability to help in such cases. After she did not respond to our follow-up messages and reminders, the complaint was closed for now due to lack of communication.

How the risk index is calculated and how complaints are labelled — the method behind this section.