Adrenaline: 11 complaints filed in English across 2 platforms, 3 still open. Most of them are about bonus terms (36%). Risk index 40.0. Texts below are the players' own words, as published on the source site; last complaint 2026-09-08.
Status unknown 6
Unresolved 2
Resolved 1
Under review 1
Rejected 1
Sources
Trustpilot 6Casino Guru 5
Complaints by month
04
05
06
07
08
09
Questions and answers
How many complaints are there about Adrenaline?
The English-language record holds 11 complaints from 2 platforms, 3 of them without a resolution; 6 carry no status from the platform. The latest one is dated 2026-09-08.
What do players complain about?
Mostly bonus terms — 36% of cases, then other (27%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 11 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 40.0 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 11
08.09.2026Casino GuruOtherRejected
Player's cooling-off request is delayed.
Player's cooling-off request is delayed. [Other] — rejected_other
22.08.2026Casino GuruBonus termsUnresolved
Player is not receiving promised free spins.
Player is not receiving promised free spins. [Bonus] — unresolved
22.08.2026Casino GuruOtherResolved
Player's winnings have been confiscated.
Player's winnings have been confiscated. [Winnings dispute] — partially_resolved
22.08.2026Casino GuruWithheld payoutsUnresolved
Player claims that payment has been delayed.
Player claims that payment has been delayed. [Payment] — against_fair_gambling_codex
22.08.2026Casino GuruOtherUnder review
Player's cooling-off request is delayed.
Player's cooling-off request is delayed. [Other] — waiting_for_casinoguru
29.07.2026TrustpilotVerification
As I do with these things, always start small. Got a small win, and guess what! On week two of verification rigamarole
As I do with these things, always start small. Got a small win, and guess what! On week two of verification rigamarole. Smells like total ass scam, and you should avoid and go elsewhere to lose money without someone just flat stealing it.
26.07.2026TrustpilotBonus terms
I received a bonus from the website that I was eligible for, and I managed to win €70 using that bonus. However, when I
I received a bonus from the website that I was eligible for, and I managed to win €70 using that bonus. However, when I tried to withdraw my winnings, they cancelled my withdrawal and removed the €70 from my account.I contacted customer support to ask what happened, but they told me that there was n
16.06.2026TrustpilotBonus terms
I made a deposit with a bonus code that was emailed to me, it was a no rules bonus.Thet refused to give me any bonus.I h
I made a deposit with a bonus code that was emailed to me, it was a no rules bonus.Thet refused to give me any bonus.I had to chat with them 6 times because they wouldn't respond or it just stopped.So customer service bucks as well.If I was you I wouldn't waste my time with this casino.
22.05.2026TrustpilotWithheld payouts
They only cash out 50$ at a day. So if you win a jackpot they will make you cash it over spans of days. This is the most
They only cash out 50$ at a day. So if you win a jackpot they will make you cash it over spans of days. This is the most ridiculous thing I’ve ever heard. I wouldn’t have wasted my time sending in my documents if I knew this.
12.05.2026TrustpilotBonus terms
Biggest scam. Had 3 different codes when signing up and once they got all my details none of the codes worked. Really p*
Biggest scam. Had 3 different codes when signing up and once they got all my details none of the codes worked. Really p***d off.
28.04.2026TrustpilotGame fairness
I had free spins welcome bonus, Got up to $700 then spent down to $100, the game had an error, it restarted with NO MONE
I had free spins welcome bonus, Got up to $700 then spent down to $100, the game had an error, it restarted with NO MONEY!! I started live chat to ask the WTF just happened? sat on hold for 10min just for the chat to abrubtly terminate without warning. So i started another chat I was told please hol