888 — player complaint #63621, 2020-06-08: account blocks
888: a player complaint filed on 2020-06-08, about account blocks, status — closed, no outcome. Published on CasinoReviews. One of 187 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
All complaints about 888: statuses, disputed sums, risk index →
I have recently open an account with 888casino with following details:
[EDIT]
I have received welcome bonus and have completed all wagering requirements. After that I have won over 800£. I have requested founds to be withdrawn and get withdrawal confirmation. Next day I have received request to upload my documents for verification. I have uploaded pictures of my UK driving licence which is registered in the same name and address as my account with 888casino. Following day I have received email from they operation team saying that my account was closed due to failing security checks. They haven’t include any details or explain why these checks were unsuccessful. I have contacted their operation team but never get any reply. Their online chat is not available neither customer service number. I have read the reviews on internet and it seems to be usual way for this casinos to treat people this way. I do feel that only thing I did wrong was winning money and they try to use excuses and not pay me my winnings.
Are you able to help here?
Regards,
Complaint data
- Case number
- #63621
- Filed
- 2020-06-08
- Status
- Closed, no outcome
- Category
- Account blocks
- Place among complaints about 888
- 176 of 187 by date, newest first
- Source
- CasinoReviews — original ↗
- Text
- 183 words, as published
All 187 English-language complaints about 888 — as a list by date; the summary, statuses and disputed sums are on the operator page.
Similar complaints about 888: account blocks
- 888 - unfair exclusion 2020-05-26 3,984 GBP Resolved
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- 888 - Non-payment 2020-01-22 4,000 EUR Closed, no outcome
- 888 - closed account 2021-07-22 4,770 GBP Closed, no outcome
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