7BitCasino— player complaints: 8 in English

Reason: Delayed payment Signed up with 7 bit a few days ago, lodged money no problem and had a good bit of luck, ended up with almost €3000 ( not tied to a bonus ) and played for a few days. Tried to withdraw a few times and it was cancelled due to KYC documents not being accepted, that is completely fair and were mistakes on my part. Online chat was EXTREMELY helpful getting this resolved and getting my account verified so I could withdraw.Ended up with €850 and put in a withdrawal request 2 days ago to my Skrill wallet (which is also fully verified), on the site it states that e wallet withdrawals are instant once approved and that e wallet withdrawals are the fastest method to use and take 0-24 hours.I am now at hour 50 something and when I have asked online chat for any help I am told it is being handled by the finance team and will be completed shortly, again, the chat support is really good and helpful.I’ve never encountered this before with any online casino, I think the longest I have ever had to wait is 24 hours for my winnings to be in my bank account.It’s a pity as I really enjoy the site and the available games.It’s left a bit of a sour taste in my mouth.

The player from Australia has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet.The player from Australia has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. Written by JeanCasino Analyst & Complaint Specialist Submitted: 27 Sep 2026 Automatic translation:

The player from Italy has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet.The player from Italy has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. Written by JeanCasino Analyst & Complaint Specialist Submitted: 28 Aug 2026 Automatic translation:

Player’s account is closed and refund request is delayed. [Account] — unresolved

Player's withdrawal requests have been declined. [Withdrawal] — rejected_other

Player’s funds have been adjusted. [Other] — unresolved

Player's account closure request is ignored. [Account] — rejected

The player from New Zealand struggled to withdraw his winnings of $26,000 due to repeated verification issues and declined payment requests. Despite correctly entering his account information and providing screenshots to support his claims, the casino repeatedly rejected his withdrawals without clear explanations. We asked whether any balance remained and whether the funds were from a bonus, but he confirmed that there was no remaining balance. The complaint was rejected because the funds were later used for bets and lost, so we could not recover or refund the lost winnings.