22Bet — player complaint #15502, 2026-07-05: verification
22Bet: a player complaint filed on 2026-07-05, about verification. Published on Trustpilot. One of 142 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
All complaints about 22Bet: statuses, disputed sums, risk index →
I want to share my complete experience so that other players can decide for themselves.I submitted a withdrawal request of approximately 16,000. It was rejected because I was told that my turnover requirement had not been completed.After completing the required turnover, I submitted another withdrawal request. Instead of processing it, my account displayed a message asking me to contact the Security Department for document verification.I contacted Live Support because I genuinely believed my account had already been verified. I had been receiving emails from VIP Manager Jatin Trivedi, who regularly sent promotional deposit offers. Naturally, I assumed my account had already passed the necessary verification checks.To my surprise, Live Support informed me that my account had never been fully verified and instructed me to contact the Security Department.The verification process then became increasingly demanding.First, they requested my 22Bet account number.Then they requested the front and back of my government-issued ID in colour.Then they requested the original password-protected PDF downloaded directly from the official government website.Then they requested a selfie holding my ID while simultaneously showing my 22Bet profile open on another device.I complied with every single request without refusing anything.After that, I received an email saying that my data was under verification.Soon afterwards, I received another email asking whether I had any relationship with Jat Bhavesh, Singh Ajay, Kadela Kunal, and Mamraj Mamraj.I had never heard of any of these people before. I immediately replied that I did not know any of them and had absolutely no relationship or association with them.Instead of explaining why these names were relevant to my account, I was informed that my bonus had been revoked, betting was no longer available for my account, and the bookmaker reserved the right to refuse bets or deposits without providing any specific reason.I immediately requested evidence supporting this decision. I asked which exact rule I had allegedly violated, requested the evidence, and asked for a complete financial calculation showing every deduction from my account.That email has never been answered.At the same time, approximately 9,200 disappeared from my balance without any detailed calculation or explanation.Later, Live Support informed me that my verification had been successfully completed and that my profile was fully verified.This leaves several important questions unanswered:- If my verification was successful, why was my account restricted?- Why was betting permanently disabled?- Why were approximately 9,200 deducted from my balance?- Why were my requests for evidence ignored?I have no objection to identity verification. Security checks are a normal part of online betting. What I object to is the lack of transparency after fully cooperating with every request.I have kept copies of every email, screenshot, and chat conversation. I am sharing my experience so other players are aware of how my case was handled.If a detailed explanation and complete financial breakdown are not provided, I intend to pursue this matter through independent dispute resolution channels, including AskGamblers, and I will continue updating this review with any developments.Players deserve transparency, evidence-based decisions, and clear communication when their funds and accounts are affected.
Complaint data
- Case number
- #15502
- Filed
- 2026-07-05
- Status
- Status unknown
- Category
- Verification
- Place among complaints about 22Bet
- 78 of 142 by date, newest first
- Source
- Trustpilot — original ↗
- Text
- 502 words, as published
All 142 English-language complaints about 22Bet — as a list by date; the summary, statuses and disputed sums are on the operator page.
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