1xBet — player complaint #65644, 2018-09-03: withheld payouts
1xBet: a player complaint filed on 2018-09-03, about withheld payouts, status — closed, no outcome. Published on CasinoReviews. One of 410 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
2018-09-03CasinoReviewsWithheld payoutsClosed, no outcome
1xBet - takin money hostage
Hello!
I deposited money in 1xbet a year ago, i was playing alot of casinos and forgot my deposit of 1000sek in the account. I have stopped playing and was going to make a withdrawal. (notice i didnt accept any bonus, this is just my money)
i have lost my old creditcard and have a new one. They didnt accept old or new card photo for withdrawal and said i have to bet full amount once in sports to make a withdrawal.
I bet on tennis anderson vs thiem, i bet thiem as winner. Then they erase my bet when winning!
When i ask why they say its illegal to have two accounts. I answer, well give me proof that i have two accounts.
Then they answer:As is stated in section 2.7 of our Terms and Conditions, the bookmaker reserves the right to refuse to accept a bet from any individual without giving a reason.
i got chocked, i need to make a bet to withdraw money but when i do and win they refuse it, without any reason.
Then when i get upset they demand the betslip, but i say they have erased my bettingslip.
they refuse to give me my money back.
