1xBet — player complaint #59406, 2025-04-29: account blocks
1xBet: a player complaint filed on 2025-04-29, about account blocks, status — rejected. Published on CasinoReviews. One of 410 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
I am writing to file a formal complaint against the online casino 1xBet (▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇).
I am unable to access my account even though I am entering the correct password. The system keeps showing a "wrong password" error. I contacted 1xBet’s customer support through email, provided all the required verification documents, and also shared proof of account ownership, but unfortunately, I have not received any response or solution from their side.
My account details are:
Username: ▇▇▇▇▇▇▇▇▇▇▇▇r
Account ID: ▇▇▇▇▇▇▇▇▇
Registered Country: Pakistan
Registration Date: 19/06/2024
I have attached a screenshot of my account profile as evidence.
Despite repeated attempts to resolve the issue directly with the casino, they have failed to respond within a reasonable timeframe. Therefore, I request the regulatory authority to investigate this matter and assist me in restoring access to my account.
Thank you for your attention and support.
Sincerely,
▇▇▇▇▇▇
