1xBet — player complaint #59367, 2025-05-15: account blocks
1xBet: a player complaint filed on 2025-05-15, about account blocks, 33,000 LKR in dispute, status — closed, no outcome. Published on CasinoReviews. One of 410 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
All complaints about 1xBet: statuses, disputed sums, risk index →
I am writing this with extreme disappointment and frustration regarding the current status of my 1xBet account (Account ID: ▇▇▇▇▇▇▇▇▇). My account has been unjustly frozen with a balance of 33,000 LKR, and despite multiple emails and follow-ups, I have received absolutely no response from your team. This kind of negligent and unethical behavior is unacceptable, especially from a platform that claims to value its users.
It is appalling how you can lock a user out without explanation and ignore repeated emails, especially when there is real money involved. My funds have been trapped for days/weeks, and this situation is nothing short of a scam in plain sight. If this is how your company treats its loyal users, it raises serious questions about your credibility and trustworthiness.
I demand an immediate resolution to this matter. Either restore full access to my account or release my funds (33,000 LKR) without delay. If I do not receive a proper response within 72 hours, I will not hesitate to escalate this issue publicly through:
Consumer protection authorities
Financial fraud complaint portals
Social media platforms and forums
Online review sites
This is your final opportunity to resolve this professionally before legal and reputational consequences follow.
here below I sent hudreds of mails for their security email they simply blocked my mails not even receiving. but when I send mails from another email they simply reply LOL
Complaint data
- Case number
- #59367
- Filed
- 2025-05-15
- Status
- Closed, no outcome
- Category
- Account blocks
- Disputed sum
- 33,000 LKR
- Place among complaints about 1xBet
- 381 of 410 by date, newest first
- Source
- CasinoReviews — original ↗
- Text
- 232 words, as published
All 410 English-language complaints about 1xBet — as a list by date; the summary, statuses and disputed sums are on the operator page.
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