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1xBet — player complaint #27439, 2026-09-29: withheld payouts

1xBet: a player complaint filed on 2026-09-29, about withheld payouts. Published on Trustpilot. One of 410 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2026-09-29 Trustpilot Withheld payouts

SYSTEMATIC FINANCIAL THEFT: 1xBet Traps 39,000 PKR Player Funds in Fraudulent 35+ Day Loop!

WARNING TO THE GLOBAL GAMBLING COMMUNITY! Do not deposit a single penny on 1xBet. They are running an organized operational scam, withholding my 39,000 PKR withdrawal for over 35 days under verified Account ID: 1742317783. I requested a payout via JazzCash Direct, and they have hijacked my capital ever since through intentional delays.Here is the indisputable list of structural evidence and contradictory lies from their support desk under Dispute Query No: 21011034:1. THE COMPREHENSIVE PROOFS SUBMITTED:• 4 Consecutive Video Verifications: I have recorded and submitted the exact, unedited device-to-device verification videos FOUR TIMES to their security desk. The videos clearly show a live login and full transaction ledger of my official JazzCash application for August 18th, 2026.• State Banking Clarification: The ledger conclusively proves that ZERO funds or automated banking reversals ever entered my wallet from 1xBet's network between August 17th and August 22nd.2. 1XBET'S WRITTEN CONFESSIONS & STALLING TIMELINE:• Breached Deadlines: Their call center support explicitly promised a final resolution by September 23rd, which was completely breached.• Admission of Gateway Failure: Their agent Michael officially admitted in writing that their intermediate payment systems were suffering from "technical difficulties on the side of the payment system."• Robotic Loop & Ticket Closing Fraud: They tried to forcefully close my inquiry under a fake "old inbox error." When that failed, agents named Shafi and Fiza sent identical copy-pasted scripts claiming a "formal pre-trial dispute" and mockingly told me to "sit back and take a sip of a hot cup of Karak Chai" while holding my money hostage.• Final Language Deflection: Once exposed, their desk dropped English entirely and reverted to basic Roman Urdu templates on September 29th, claiming the case is with "Maahireen" (Specialists) to buy more time.3. LEGAL AND REGULATORY STATUS:• The money is 100% trapped inside 1xBet’s system, yet they refuse to execute a simple manual balance override. They are hiding behind a permanent "In Progress" status tag inside the application (Menu > Others > Account Management > Payment Queries).This is blatant institutional fraud. I have already submitted this complete chain to my active Casino.guru public dispute file (Username: FKB007). If manual credit is not released immediately, a formal regulatory breach report will be launched against their holding structure Caecus N.V. under active Curacao License OGL/2024/1262/0493, alongside a federal financial crime petition with the FIA Cyber Crime Wing in Pakistan to locate, blacklist, and freeze their localized underground proxy cash-in rings.1xBet is a criminal enterprise that steals from verified players. Return my 39,000 PKR immediately!Account ID: 1742317783Dispute Query: 21011034Player: Ferooz Khan Barozai

Complaint data

Case number
#27439
Filed
2026-09-29
Status
Status unknown
Category
Withheld payouts
Place among complaints about 1xBet
37 of 410 by date, newest first
Source
Trustpilot — original ↗
Text
422 words, as published

All 410 English-language complaints about 1xBet — as a list by date; the summary, statuses and disputed sums are on the operator page.

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