Worst experience with 1xBet
Worst experience with 1xBet – ₹20,000 still not credited or refundedI am extremely disappointed with 1xBet and its customer support.I made a ₹20,000 deposit on 31 July 2026, but the amount was neither credited to my 1xBet account nor refunded to my bank account.Transaction details:Query Number: 20114498Player ID: 1650504269Deposit Method: UPI FastTransaction Date & Time: 31/07/2026, 11:09Query Raised: 31/07/2026, 12:13Amount: ₹20,000UTR: MAC202607310D3IYour support team specifically instructed me to wait 7 business days. That deadline passed long ago. I have also provided the official letter from my bank confirming the transaction/payment status, as requested.Despite providing the required documentation and repeatedly following up, my ₹20,000 has still not been credited or refunded. Instead, I continue to receive generic responses without any meaningful investigation, explanation, or resolution.It has now been more than a month since the transaction, and 1xBet is still holding my money without providing a satisfactory resolution.This is completely unacceptable. A company should not keep a customer's money for this long while repeatedly providing generic replies.At this point, my experience with 1xBet has been extremely negative and the way this matter has been handled feels like a scam. I strongly advise other users to be extremely careful before depositing money.I want only one thing: either credit my ₹20,000 to my account or refund it to my original payment source immediately.I have retained all transaction records, correspondence, and the official bank documentation and will continue escalating the matter through the appropriate payment and consumer authorities if this remains unresolved.1xBet — resolve Query #20114498 and return my ₹20,000.
