1xBet — player complaint #1978, 2026-07-25: withheld payouts
1xBet: a player complaint filed on 2026-07-25, about withheld payouts. Published on Trustpilot. One of 410 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
1xBet not giving UTR for 1000 INR withdrawal - Payment Query form blockedMy Player ID is 1693359693Order ID: #5070457851Amount: 1000 INRMy withdrawal shows as "released from our end" but I have NOT received it in my bank. I have been asking for UTR / RRN number for 10+ days. Support team (Shazia, Jamal) keeps saying "released" but never provides any UTR proof.When they ask me to create a Payment Query ticket, I cannot. In the 1xBet app, for Withdrawal method it says: "For this method, queries cannot be submitted via a form. Please get in touch through an online chat". I have screenshot proof.In live chat, bot says "Unable to find transaction". Email team sends me in loop.I have sent 7-day bank statement PDF proving no credit, but no resolution. 1000 INR is still pending with no UTR.Please provide UTR for Order #5070457851 or refund to my gaming wallet. This is very poor support.
