I have never created multiple accounts…
I have never created multiple accounts with my 🆔 card I have only one account how can you take my deposit money with showing me any evidence of the multiple accounts I have? I need proof on why my deposit money was taken you can't take 3262868 FCFA without evidence 1xbet are thieves no company on event can do this i will be posting this review everyday for others to see they security team has been ignoring my messages for 4 months now no reply 1xbet are thieves stop using this betting website My name is Njoya Ibrahima and I am writing regarding my blocked 1xBet account on the 1xBet mobile app in Cameroon, with Account ID 1527461545. On 06/03/2026 my account was blocked while it contained a balance of 3,262,868 FCFA. This amount was not winnings but my own deposited money that I loaded into the account in order to place bets.After the block, your security team requested information from me, and I cooperated fully by providing every document and detail they asked for. Despite this, I was later informed that, following an internal investigation, 1xBet had decided to stop any collaboration with me, close my gaming account and refuse any further appeal. In your message, you referred generally to violations of your Terms and Conditions and mentioned “multi-accounts”, but you did not provide any concrete or specific proof of a violation related to my deposits or clarify why my own deposited funds were retained.I respectfully state that my main concern is the amount of 3,262,868 FCFA, which is my personal deposited money. I did not receive the opportunity to withdraw these funds before the account was closed, even though this balance was not composed of winnings. I find it unfair that my own deposits have been blocked without a clear, transparent explanation or detailed evidence of any wrongdoing on my part.I therefore request that 1xBet refund in full the 3,262,868 FCFA that I deposited into my account and that is currently blocked. I expect my funds to be returned to me as they are my own money, and I ask you to review this decision and provide a fair resolution by processing the refund as soon as possible.
