1xBet — player complaint #16909, 2026-08-20: withheld payouts
1xBet: a player complaint filed on 2026-08-20, about withheld payouts. Published on Trustpilot. One of 410 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
1xBet blocks the withdrawal of 2,500,000 UZS for 25 days! ID 1483046803
Account ID: 1483046803Bookmaker: 1xBet1xBet has been withholding my winnings of 2,500,000 UZS for over 25 days! On July 25, 2026, at 21:08, I requested a withdrawal (Request No. 5098321961) to my bank card. In my 1xBet account, the status is marked as "Completed", but the money never arrived at my Orient Finans Bank card.On July 26, 2026, I opened an internal financial support ticket No. 19932221 ("Withdrawal not received"). The unique transaction ID (UUID) is 358734ee-fcd6-43d9-952a-9ca1e7dcd865. Today is August 20, 2026, and this ticket is still stuck in the "In progress" status.Customer support keeps sending me automated templates and refuses to give any specific timeframes. I have my official bank statements proving that no such transaction ever arrived. I demand that the 1xBet financial department manually cancel this frozen transaction and return 2,500,000 UZS to my gaming balance immediately!
