1xBet — player complaint #15772, 2026-08-10: withheld payouts
1xBet: a player complaint filed on 2026-08-10, about withheld payouts. Published on Trustpilot. One of 410 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
All complaints about 1xBet: statuses, disputed sums, risk index →
I am extremely disappointed with my experience with 1xBet.I requested a withdrawal of ₹25,100 on July 12, 2026. Almost a month later, I still have not received the money or had the amount returned to my gaming wallet.I have contacted customer support repeatedly and provided all the requested information, withdrawal details, and payment query number. However, I keep receiving the same responses that the matter is being handled by specialists or that there are technical issues with the payment system.What is particularly frustrating is that I have not been given any UTR/RRN, proof that the payment was actually processed, or a clear and realistic timeline for resolution.After waiting this long and following up so many times, I requested that they simply cancel the withdrawal and return the ₹25,100 to my wallet so I can withdraw it using another available method. Even this has not been resolved.At this point, I have completely lost confidence in the withdrawal process and have decided that I no longer want to continue using 1xBet.My advice to anyone considering using the platform is to think carefully about the withdrawal process and customer support experience. For me, the issue isn't simply that a payment was delayed — it is the lack of a clear resolution after almost a month and the repeated generic responses.I hope 1xBet resolves my pending ₹25,100 and returns the funds to my wallet so I can close my account permanently. Account ID: 1388148725Withdrawal Request No.: 5048796947Payment Query No.: 19440572Amount: ₹25,100 INRWithdrawal Date: 12 July 2026
Complaint data
- Case number
- #15772
- Filed
- 2026-08-10
- Status
- Status unknown
- Category
- Withheld payouts
- Place among complaints about 1xBet
- 248 of 410 by date, newest first
- Source
- Trustpilot — original ↗
- Text
- 252 words, as published
All 410 English-language complaints about 1xBet — as a list by date; the summary, statuses and disputed sums are on the operator page.
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