1xBet — player complaint #13157, 2026-06-09: withheld payouts
1xBet: a player complaint filed on 2026-06-09, about withheld payouts, 40,000 INR in dispute, status — rejected. Published on Casino Guru. One of 410 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
The player from India faced issues with a deposit of Rs 39,999.57 made on 20.05.2026, which had not been credited after 20 days. He had provided multiple proofs, including a bank statement and a video of the transaction, but continued to experience frustration with the lack of resolution despite regular follow-ups. We asked the casino to review the payment with its Payment Department, but it kept requesting more bank documents and then stated the transaction had failed because the funds were not received. As no meaningful progress was made and the casino only continued to ask for more time, we marked the complaint as unresolved because they did not cooperate enough to reach a conclusion.
