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1win — player complaint #78277, 2026-10-26: withheld payouts

1win: a player complaint filed on 2026-10-26, about withheld payouts, 20,000 USD in dispute. Published on AskGamblers. One of 229 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2026-10-26 AskGamblers Withheld payouts

1win Casino 20kUSD Withdrawal Delayed for Over 2 Weeks Despite Completed KYC

Reason: Delayed payment I am submitting this complaint regarding an unreasonable withdrawal delay at 1win Casino.It has now been over two weeks since I submitted the requested KYC documents, yet my withdrawal remains unprocessed.I have contacted customer support multiple times, but the issue remains unresolved. I have not received a clear explanation for the delay or a specific timeframe for when my funds will be released.I understand that verification procedures can take time, but keeping a withdrawal pending for over two weeks without a clear resolution is unreasonable.I am requesting AskGamblers' assistance in getting 1win to process my withdrawal and release my funds as soon as possible.

Complaint data

Case number
#78277
Filed
2026-10-26
Status
Status unknown
Category
Withheld payouts
Disputed sum
20,000 USD
Place among complaints about 1win
2 of 229 by date, newest first
Source
AskGamblers — original ↗
Text
107 words, as published

All 229 English-language complaints about 1win — as a list by date; the summary, statuses and disputed sums are on the operator page.

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