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1win — player complaint #23094, 2026-09-09: withheld payouts

1win: a player complaint filed on 2026-09-09, about withheld payouts. Published on Trustpilot. One of 229 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2026-09-09 Trustpilot Withheld payouts

On the 06 September i made a wihdrawal…

On the 06 September i made a wihdrawal of R300 to my bank account. My withdrawal was never paid into my account but on the 1win app it showed successfull. I immediately lodged an appeal on the site and send my bank statement as proof that it was never paid after 72 hours im still waiting for feedback. After numerous attempts and contacting support im told to wait....no feedback nothing. This site is quick yo take money when depositing but when coming to withdrawal one must struggle. Im not happy with their service and starting to think that whole site is a scam....

Complaint data

Case number
#23094
Filed
2026-09-09
Status
Status unknown
Category
Withheld payouts
Place among complaints about 1win
69 of 229 by date, newest first
Source
Trustpilot — original ↗
Text
103 words, as published

All 229 English-language complaints about 1win — as a list by date; the summary, statuses and disputed sums are on the operator page.

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