1win — player complaint #2136, 2025-12-23: withheld payouts
1win: a player complaint filed on 2025-12-23, about withheld payouts. Published on Trustpilot. One of 229 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
All complaints about 1win: statuses, disputed sums, risk index →
I have been waiting for my withdrawal for 5 days, and my winnings are still not paid. This alone is unacceptable. What makes it even worse is the so-called customer support.Support agents only join the live chat once every two hours and then automatically close the chat after just one minute, without solving anything or providing any real explanation. Every time I contact them, they create a new ticket, but nothing is ever resolved.This behavior is extremely suspicious and shows a complete lack of transparency and respect for customers. At this point, it looks like the platform is deliberately delaying payments and avoiding responsibility, which strongly suggests fraudulent activity.I strongly warn everyone: stay away from this site. Do not deposit or play here unless you are prepared to lose your money.Updated result 23 December : My withdrawal request created on 18 December rejected by 1win after 5 day. They called me & force me delete my review on TrustPilot. If i remove my review they will send my payment. I will not remove my review & i publish my experience here. 1win absolutely scam & fraud company! User ID: 40470056
Complaint data
- Case number
- #2136
- Filed
- 2025-12-23
- Status
- Status unknown
- Category
- Withheld payouts
- Place among complaints about 1win
- 199 of 229 by date, newest first
- Source
- Trustpilot — original ↗
- Text
- 190 words, as published
All 229 English-language complaints about 1win — as a list by date; the summary, statuses and disputed sums are on the operator page.
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