1win — player complaint #12625, 2026-08-04: withheld payouts
1win: a player complaint filed on 2026-08-04, about withheld payouts. Published on Casino Guru. One of 229 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
1win Casino - Player’s withdrawal is delayed and unprocessed.
The player from Ghana requested a withdrawal of 4,050 GHS from 1win Casino over a month ago, but the funds have not been credited to his MTN Mobile Money account. Despite the withdrawal being marked as successful, he has received no payments and is facing repeated failures with additional withdrawal attempts. He seeks an investigation into the matter and requests either the completion of the withdrawal or the cancellation of the pending transaction.
