1win — player complaint #12421, 2026-08-04: withheld payouts
1win: a player complaint filed on 2026-08-04, about withheld payouts, 100 USD in dispute. Published on Casino Guru. One of 229 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
The player from Indonesia reported that the casino had not paid his winnings of 100 USD and was seeking accountability for this issue. He said he contacted the casino by email and live chat but received no clear confirmation about when the money would be paid, and the casino appeared to be stalling. We initially advised patience while the withdrawal was being processed and noted that KYC or withdrawal delays could take up to 14 days. The complaint was later marked as resolved by the player.
