NeBlask · brand

StarsPlay Casino — brand profile

Trust Score: 24/100 · D
Complaints: 10 in NeRating

StarsPlay Casino is an iGaming brand. NeBlask Trust Score 24/100 (grade D). 10 player complaints on record.

starsplay.com

About the brand

StarsPlay Casino runs a multi-language site covering 437 variants, including German localisations for dozens of territories. Both scores fall short of what most operators achieve and point to recurring issues in withdrawals or support. The scale of language coverage suggests global reach, but the ratings indicate execution problems. If you are comparing operators, treat these scores as a red flag and check recent complaints on both platforms to see whether the issues match your priorities.

casino

437 website language variants

Trust Score 24 D

Regulation

0/35

Reputation

8.8/25

Infrastructure

15/15

Transparency

0/15

Scale

0/10

Regulator blocks

In block registry 1 jurisdiction

Greece · HGC starsplay.com with 29 Dec 2025

Register means: the country's providers are instructed to block access to this domain. For licensed operators the international domain (.com) usually ends up there, whilst the local version (.it, .be) operates legally — cross-check with the licence block. This is not an assessment of payout honesty.

Verified 8 October 2026 by brand domains with registries 7 jurisdictions; unavailable:PL.

Domains

starsplay.com 200 SSL: 33 d. 2617ms

Trustpilot

2.3 14 reviews

Open on Trustpilot

Trustpilot in-depth analysis

Analysed

of 14 reviews

Average rating

1.44

→ trend: 0.0 vs 0.0

Sentiment

negative

11% / 89% / 0%

Frequent topics

bonus 1

deposit 3

withdrawal 3

game variety 2

slow payment 1

odds fairness 1

account issues 5

user experience 3

Recent Reviews

Yoga SE 2 months ago

I wish I had read these reviews before spending both time and money at this casino. You can spend hundreds of euros without getting anything significant... just empty spins. Please do not play there.

Veera Huhtala FI 7 months ago

I deposited €100 and, after completing the wagering requirements, I won €2,150. However, the casino confiscated my winnings because I transferred €100 from my S-Bank account to my boyfriend, who then sent it to my OP (Osuuspankki) account, since transfers from S-Bank to OP are no...

akbar asgari GB 10 months ago

I shouldn't even give 1 start to this fake Casino,3 times I make deposit to ba able to withdraw the funds but each time they want repeat another payment,absolutely harmful,I won't recommend for anyone,SCAME!!!

Responses to Negative Feedback

Responds to Negative Feedback

0 of 4

profile claimed by brand

Monthly Rating Trend

Nov 24Jul 26

Casino Guru

Safety Index

5 / 10

Above average

Operator

Grey Goat Limitada

Founded

2025

Sister casinos

Game providers

Withdrawal limit

EUR 5,000 per day

Win limit

No win limit

Currencies

EUR

Pros

Deposits and withdrawals via cryptocurrencies
Good selection of game providers
Live dealer games are available
Only one currency is available - EUR
Live chat is available only after registration

Open on Casino Guru

Complaints Casino Guru

Total complaints 4

Resolved: 1 Open: 1 Unresolved: 1 Rejected: 1

Complaints on Casino Guru

Player complaints NeRating

Cases in NeRating database 10

Player complaints from independent sources: payout disputes, account blocks, bonus conflicts.

Player complaints about StarsPlay Casino — NeRating →

AskGamblers detailed

Casino rating

6.4/10

Player rating

2/10

Founded

2025

Complaints

1 / 2

resolved, ∅ 4 days

Withdrawal speed

E-Wallets	0-24 hours
Card Payments	Not offered
Bank Transfers	Not offered
Weekend Cashouts	No
Progressive Jackpot Wins	None

Pros

Fast withdrawals
No payment fees
Excellent range of responsible gambling tools

Cons

Live chat not 24/7

Full Profile on AskGamblers

Site profile

Site languages

DE EN NU

Live Chat

LiveChat

Live chat detected

Technologies

Cloudflare Google Analytics (GA4) Google Tag Manager

Payment systems

Trustly

Affiliate Programme

Not found

Schema.org

Organization

Security

VirusTotal

0 malicious

0 suspicious

0 reputation

Security Headers

0 / 100

CSP HSTS X-CONTENT-TYPE REFERRER-POLICY X-FRAME-OPTIONS PERMISSIONS-POLICY

Cookies: 2 (0% secure)

Support

Operating hours

24/7

[email protected], [email protected]

Help Center

PageSpeed

Performance

Accessibility

Best Practices

Core Web Vitals

LCP 4,963ms

CLS 0.000

Rating on aggregators 4 source

5.3 / 10 of 4 source

AskGamblers

6.4

AskGamblers (Deep)

6.4

Trustpilot

4.6

Trustpilot (Deep)

2.9

Best: AskGamblers Worst: Trustpilot (Deep)

Affiliates in results SERP

Affiliates in results

#2 Askgamblers 1017 brands

#1 Trustpilot 1549 brands

News background Google News

Mentions

latest: 2 years ago

Tone

neutral

Sources

Licences

No licence records found in our registers yet. Check public registers: regulator map.

Withdrawal

Withdrawal times by method, payment methods and complaint statistics on payout delays are on a separate page — the passport does not have these breakdowns.

StarsPlay Casino — payouts: timing, methods, payout complaints

Trust passport compiled from public sources: regulator registries, review platforms, NeRating complaints, brand domains and infrastructure. Methodology.