Casumo — withdrawals
NeRating holds 152 complaints about delays and non-payment. Amounts players named in dispute: £17,750 · €130,475 and 1 more currency.
Withdrawal methods and currencies
22 methods found by parsing the brand's cashier pages. The operator has not confirmed this list, so there is no 'verified' here.
Complaints about delays and non-payments
152 complaints from the NeRating corpus attributed to delays and non-payments — 50% of brand complaints with assigned category. The first — 28 November 2016, latest — 6 October 2026. Category is assigned by text parsing, and is absent entirely for part of the corpus — therefore the share denominator is calculated from complaints with a category.
Resolved 7 · Rejected 3 · Status unknown 142
Status — snapshot at collection time. 'Under review' and 'unresolved' go into 'without resolution'; complaints without status are not included in the share.
All complaints about the brand, not only about payouts: Casumo on NeRating (301).
Dispute amounts
Amounts are stated by the players themselves, in the platform's currency. Different currencies are not added together and not converted by exchange rate.
£17,750 across 5 complaints, €130,475 across 1 complaint and $350 across 1 complaint. Amounts in different currencies are not added up and not converted at any rate. Amounts with no currency stay out of the count (5 complaints).
Where to complain
Payout dispute is reviewed by the regulator that issued the licence. Below are active registry entries for this brand.
Frequent questions
Which methods does Casumo pay out with?
Are there complaints about non-payment at Casumo?
How much is disputed with Casumo?
Where to complain if Casumo does not pay out?
Page sources: parsing of brand cashier pages (methods), NeRating complaints (appeals, statuses, amounts), regulator registries (licences). How metrics are calculated — NeBlask methodology.
