Captain Jack Casino — brand profile
- Trust Score
- 23/100 · D
- Complaints
- 24 in NeRating
- Operator
- Ace Revenue Group
Captain Jack Casino is an iGaming brand. NeBlask Trust Score 23/100 (grade D). 24 player complaints on record.
captainjackcasino.com
About the brand
Both sit far below what most competing casinos post. Two independent sources agreeing at the bottom of their scales is a pattern, not noise. Players weighing Captain Jack Casino against alternatives will find plenty of better-rated options, and affiliates should expect the ratings to show up in conversion and retention.
- Domain: captainjackcasino.com
Operator
Source: CasinoListings
Regulator blocks
- Italy · ADM captainjackcasino.com
- Greece · HGC captainjackcasino.com
- Norway · Lottstift captainjackcasino.com
- Switzerland · Gespa/ESBK captainjackcasino.com
- Poland · Ministry of Finance captainjackcasino.com
Register means: the country's providers are instructed to block access to this domain. For licensed operators the international domain (.com) usually ends up there, whilst the local version (.it, .be) operates legally — cross-check with the licence block. This is not an assessment of payout honesty.
Verified 8 October 2026 by brand domains with registries 7 jurisdictions; unavailable:PL.
Popularity and Authority
- CrUX Chrome UX Report · real Chrome users top‑50,000
Verified 21 August 2026. CrUX and Radar return buckets (top 1,000, top 50,000…), not exact positions; Open PageRank counts links, not traffic; Wikipedia — article views by people over the last full month.
Domains
Trustpilot
Trustpilot in-depth analysis
Player complaints NeRating
Casino Listings
- Operator has a history of denying payments to winners
- "Licensed" in Costa Rica, no protection for players
- Extremely slow payments often made in instalments
- Deposit bonuses often have winnings capped
AskGamblers detailed
| E-Wallets | 24 hours |
| Bank Transfers | 10-14 days |
| Weekend Cashouts | No |
| Progressive Jackpot Wins | None |
- Available on mobile
- 24/7 live chat and email support
- Proven fair by independent auditors
- Several country and territory restrictions, including China and France
- Phone support limited to North America
Site profile
ScamAdviser
- This website is deemed to be popular by Tranco with a ranking of 30
- The SSL certificate is valid
- The domain name has been registered for more than one year in advance
- This website is (very) old
- This website is safe according to DNSFilter
- The owner of the website is using a service to hide their identity on WHOIS
- This website has received negative reviews
Security
Bonuses
Support
PageSpeed
Availability by country
| Country | Access | Bonus | Licence | Currency |
|---|---|---|---|---|
| AU | — | AUD | ||
| BR | GGL, SGA | USD | ||
| CA | GGL, SGA | USD | ||
| DE | — | EUR | ||
| GB | — | GBP |
Rating on aggregators 6 sources
Affiliates in results SERP
News background Google News
Community Reddit · Forums
Licences
No licence records found in our registers yet. Check public registers: regulator map.
Withdrawal
Withdrawal times by method, payment methods and complaint statistics on payout delays are on a separate page — the passport does not have these breakdowns.
Captain Jack Casino — payouts: timing, methods, payout complaintsTrust passport compiled from public sources: regulator registries, review platforms, NeRating complaints, brand domains and infrastructure. Methodology.
