munin — Claude Code MCP server: what it does, how to install
Unified MCP interface for customer support, CRM, content, and outbound campaigns. Exposes 223 tools on top of a shared Postgres schema.
claude mcp add --transport http munin https://mcp.getmunin.com/mcpWhat munin does
Munin consolidates customer operations behind one remote MCP endpoint. It connects knowledge base spaces, conversation channels, CRM records, content management, campaigns, and event analytics. Every tool call operates on a shared Postgres database and writes to an audit log.
Outbound execution relies on human verification. An agent can draft an email or SMS, but the final dispatch waits for an operator in the review queue. Contacts require recorded consent before they can enter any outreach sequence.
Data maintenance runs via tool calls without an admin UI for manual field editing. The web console handles system configuration and human handoffs when an agent yields a conversation.
What it helps with
- search knowledge base spaces using hybrid retrieval
- log contacts and deals into the CRM from active conversations
- draft outbound campaigns for human review queues
- replace targeted content blocks in CMS entries
Example prompts for the agent
- "Search the knowledge base for refund policies and answer the user in chat"
- "Draft a follow-up email for this CRM lead and send it to the review queue"
- "Replace the pricing block in the active CMS collection using
cms_*"
How to install munin
Platform CLI: remote server
claude mcp add --transport http munin https://mcp.getmunin.com/mcpPlatform CLI: remote server
codex mcp add munin --url https://mcp.getmunin.com/mcpConfig file
{
"mcpServers": {
"munin": {
"url": "https://mcp.getmunin.com/mcp"
}
}
}Config file
{
"servers": {
"munin": {
"type": "http",
"url": "https://mcp.getmunin.com/mcp"
}
}
}Platform CLI: remote server
gemini mcp add -t http munin https://mcp.getmunin.com/mcpStep by step, with commands for each platform: How to add an MCP server to Claude Code, Codex, Cursor, VS Code, Gemini CLI and more
Questions about munin
How do I install munin in Claude Code?
Run claude mcp add --transport http munin https://mcp.getmunin.com/mcp. Claude Code will connect to the remote endpoint over HTTP.
What does the munin MCP server do?
It exposes support inboxes, CRM pipelines, CMS entries, and knowledge bases to AI agents through 223 MCP tools. Everything runs against one Postgres database.
Can the agent send outreach messages on its own?
Outbound operations run in propose-only mode and require operator approval. Outbound actions are blocked if the contact lacks recorded consent in the CRM.
