ZetCasino— player complaints: 22 in English

Worst experience ever! Customer support is just useless! I bet that if I asked a homeless person to find a penny, he would be more useful. Every query that you have you have to email a team!!!!EMAIL!!! VERIFICATION problems? Email to the team, withdrawal problems, email to the team, question why hav

The player from Italy has submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day.The player from Italy has submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. Written by JeanCasino Analyst & Complaint Specialist Submitted: 20 Sep 2026 Automatic translation:

= 0 }).length === 0) { var date = new Date(); date.setTime(date.getTime()+(7*24*60*60*1000)); document.cookie = "restCSSIsCached=true; expires=" + date.toGMTString() + "; path=/"; } } LUX=function(){var n=Math.floor;function t(){return Date.now?Date.now():+new Date}var r,a=t(),e=window.performance||{},i=e.timing||{navigationStart:(null===(r=window.LUX)||void 0===r?void 0:r.ns)||a};function o(){return e.now?n(e.now()):t()-i.navigationStart}(LUX=window.LUX||{}).ac=[],LUX.addData=function(n,t){return LUX.cmd(["addData",n,t])},LUX.cmd=function(n){return LUX.ac.push(n)},LUX.getDebug=function(){return[[a,0,[]]]},LUX.init=function(n){return LUX.cmd(["init",n||o()])},LUX.mark=function(){for(var n=[],t=0;t

The player from Belgium complained that Zet Casino had ignored his self-exclusion request sent on April 26, leaving his account active despite his following all required steps. Since then, he had deposited €797 and sought a full refund and permanent account closure, citing a breach of responsible gambling obligations. We found that the casino did not respond to the initial request but acknowledged and closed the account promptly after the second request on June 28. As the casino acted within an acceptable timeframe after acknowledging the request, no breach of responsible gambling standards was concluded. Therefore, the complaint was closed without recommending a refund.

The player from Germany had requested a withdrawal prior to submitting this complaint. Unfortunately, his winnings had not been received yet. We had informed him that withdrawal processing could take up to 14 days due to KYC verification or high withdrawal volumes and had advised patience. After the recommended period, the player confirmed that the issue had been resolved. The complaint was marked as resolved in our system following his confirmation.

= 0 }).length === 0) { var date = new Date(); date.setTime(date.getTime()+(7*24*60*60*1000)); document.cookie = "restCSSIsCached=true; expires=" + date.toGMTString() + "; path=/"; } } LUX=function(){var n=Math.floor;function t(){return Date.now?Date.now():+new Date}var r,a=t(),e=window.performance||{},i=e.timing||{navigationStart:(null===(r=window.LUX)||void 0===r?void 0:r.ns)||a};function o(){return e.now?n(e.now()):t()-i.navigationStart}(LUX=window.LUX||{}).ac=[],LUX.addData=function(n,t){return LUX.cmd(["addData",n,t])},LUX.cmd=function(n){return LUX.ac.push(n)},LUX.getDebug=function(){return[[a,0,[]]]},LUX.init=function(n){return LUX.cmd(["init",n||o()])},LUX.mark=function(){for(var n=[],t=0;t

= 0 }).length === 0) { var date = new Date(); date.setTime(date.getTime()+(7*24*60*60*1000)); document.cookie = "restCSSIsCached=true; expires=" + date.toGMTString() + "; path=/"; } } LUX=function(){var n=Math.floor;function t(){return Date.now?Date.now():+new Date}var r,a=t(),e=window.performance||{},i=e.timing||{navigationStart:(null===(r=window.LUX)||void 0===r?void 0:r.ns)||a};function o(){return e.now?n(e.now()):t()-i.navigationStart}(LUX=window.LUX||{}).ac=[],LUX.addData=function(n,t){return LUX.cmd(["addData",n,t])},LUX.cmd=function(n){return LUX.ac.push(n)},LUX.getDebug=function(){return[[a,0,[]]]},LUX.init=function(n){return LUX.cmd(["init",n||o()])},LUX.mark=function(){for(var n=[],t=0;t

NEVER USE THIS WEBSITE!! I REPEAT NEVER!!! Withdrawals always take long, I’ve been waiting over 2 weeks now for my withdrawal of 700$ .everytime I use the chat to talk to someone it’s like their ROBOT A.I. and always have the same answer, so I emailed and I get the same answer and it leads no where

Less than zero actually. I’ve been trying to close my account for weeks. They beat you and try and keep your gambling when you want to stop punish you if you don’t play on a daily level. If you have a serious issue, they say you have to email and when you email they don’t get back to you and when yo

A terrible site. Sketchy redirect links when you try to login, no gaming controls that you can implement on your end, (can’t choose deposit limits etc.), customer service takes forever to get back to you about anything. RTP seems to be really skewed to the house as well, like wins are far & few betw

Reasons to why Zetcasino is considered a horrible run online casino.1. It lacks no withdrawal limits. There are little to no online casinos that have withdrawal limits anymore. For example, I had deposited $4,500 CAD over this week. But could only withdraw $750 at a time, let alone a week, to a maxi

They don’t pay, they don’t reply, and their payment system is deceptive. Stay away if you don’t want to lose your money.

Worst payout - I've ever seen in an online casino!! I've spent over 1k, and NEVER won anything more than 20 bucks - 1 time!! 🙄 SHAME ON THIS CASINO!!

In this day and age where some sites have instant withdrawals and most within 24 hours, to take over 4 days to process a withdrawal is hard to believe. They are trying to wait you out so as you give up or gamble the money again you have won fairly. I wouldn’t recommend this website to anyone. Take y

I deposited 20 for a welcome bonus but turns out i have to spend 1400 to withdraw. After cancelling the bonus i cant even withdraw because i have to spend 20 in order to withdraw. SCAM

This website is a scam, they won’t let you self exclude if you have a gambling problem neither set up a deposit limit. Stay away from this site if you are a compulsive gambler. You will loose everything.

I've been playing for a full year plus, and haven't won anything.

I have been a regular player at Zet Casino for a long time with no previous issues. On 30 July 2025 at 14:30 CEST, I requested a withdrawal of approximately 12,000 CZK.According to their stated policy (3 business days starting from the next day), the payment should have arrived by 4 August 2025.Toda

Zet Casino will not honour 2 $2500aud withdrawals. Ignored emails and live support gave same answers. I was being told Ii needed to wait 3-5 days for 3 weeks. Casino that actually steals

Ignored Self-Exclusion Request – Lost €1,186 Due to Casino NegligenceOn April 26, 2025, I submitted a self-exclusion request to Zet Casino due to gambling addiction. I followed their instructions by sending the request via email, as outlined in their Responsible Gambling Policy.However, I received n