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ZetCasino— player complaints: 22 in English

22 Complaints
2↑ Last 30 days
2 Unresolved
16.779554721123d Last complaint
16.1 Risk index
€2,147 · 1,000 CAD Disputed sums

ZetCasino: 22 complaints filed in English across 2 platforms, 2 still open, disputed sums €2,147 · 1,000 CAD. Most of them are about other (45%). Risk index 16.1. Texts below are the players' own words, as published on the source site; last complaint 2026-09-24.

What players complain about

Other 45% 10
Withheld payouts 41% 9
Game fairness 9% 2
Bonus terms 5% 1
Status unknown 18 Under review 2 Resolved 1 Closed, no outcome 1

Sources

Trustpilot 16 Casino Guru 6

Complaints by month

10
11
02
03
05
06
07
08
09

Questions and answers

How many complaints are there about ZetCasino?

The English-language record holds 22 complaints from 2 platforms, 2 of them without a resolution; 18 carry no status from the platform. The latest one is dated 2026-09-24.

What do players complain about?

Mostly other — 45% of cases, then withheld payouts (41%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 22 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 16.1 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 22

26.06.2025 Trustpilot Other
Game went stuck after 717€ win it doesnt come to my balance, have screenshot of it, sen many message and proof, but they
Game went stuck after 717€ win it doesnt come to my balance, have screenshot of it, sen many message and proof, but they keep explaining theres no anything, stay away from this scam site takeing ur money
11.05.2025 Trustpilot Other
Made a self-exclusion request for gambling addiction on April 29 and send follow up. They never answered and I lost more
Made a self-exclusion request for gambling addiction on April 29 and send follow up. They never answered and I lost more money because of their lack of responsible gaming. Avoid!!

21–22 of 22

How the risk index is calculated and how complaints are labelled — the method behind this section.

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