Ybets Casino— player complaints: 21 in English

Worst experience ever! KYC is a complete nightmare! Bunch of freaking BOTS! I’ve submitted clear, readable documents multiple times, even different angles and proof of identity, yet they keep repeating the same generic response without explaining what’s actually wrong. No proper communication, no re

The player from Spain raised concerns about a duplicate self-excluded account, highlighting failures in the Responsible Gaming policy and discrepancies in deposit amounts. He had been able to create a new account using the same personal information after previously self-excluding, which allowed him to deposit and lose significant money despite being a vulnerable player. He requested mediation for a full refund of his deposits made to this second account. The complaint was closed due to the player's lack of response to inquiries and reminders, preventing further investigation or resolution at that time.

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The player from Germany raises issue regarding the Ybets casino, delayed withdrawals amounting to 4,000 EUR with three requests pending since July 10th, and concerns about self-exclusion leading to account lockout and potential confiscation of his remaining balance. He seeks mediation to ensure his pending payouts are processed and to keep the complaint open for monitoring.

If there was an option for no stars I would of choose that one. Don't waste your money with these crooks I made 2 deposits for over 40$ each and neither one was ever deposited into my account and all you get from support is they will send your concern up the ladder and you will receive an email well

After reading these reviews I won't be using this site thanks.

I recently won around 8,000€, but the withdrawal process is extremely frustrating and takes way too long. Be aware of the strict withdrawal limits: you can only request 500$per transaction, and the maximum is 2,500$ per week. I am currently trying to get my legitimate winnings paid out. I will keep

The player from Germany was waiting for the closure of his account but had not received any response despite daily inquiries through customer chat. He expressed frustration over the lack of assistance and acknowledged his struggle with addiction. We asked him to clarify whether he wanted simple account closure or self-exclusion and to provide his closure requests and the casino’s replies, but he did not respond. As a result, the complaint was closed for now because we could not continue the investigation without his cooperation.

missing deposits, customer support is not helpful at all! just avoid this site and thank me latter!

I play at many cryptocurrency casinos, and of all of them, Ybets has the slowest payouts. Casinopunkz and Betpanda pay out instantly, while Ybets takes at least 24 hours, and often much longer.

Hello,My name is Zsolt Andras BozikI am submitting this complaint regarding a withdrawal request of 300 USDT that I made on July 8, 2025, at 21:51 on Ybets.net casino.As of today, more than 72 hours have passed and the withdrawal is still showing as "Processing" in my account. I have contacted the c

Complaint against ybets.net: $8980 winnings not paid since May 10, 2025, account under "eternal verification"Dear forum administration,I am asking for your help in resolving a dispute with the online casino ybets.net, as the situation raises serious suspicions about the platform's integrity.Nickname

They don't do withdrawals. They'll say 24 hours, then 48, then 72, then will say they need 2 weeks or longer to review. It's an outright scam.

Applications over $500 are sent to the moderator for review. and of course the check will last forever they will promise you that they will contact you send you a letter by mail but this will never happen. and naturally it will be written that the withdrawal is impossible until fully verified. But

Hello, this week I won 5.5k€ on roulette, and I tried to make an withdraw (1k€ max per day) and the withdraw as canceled and now i have this message: Withdrawal isn’t possible Your previous bets are being reviewed by game or sport provider to ensure the fair play. You can withdraw again once review is completed. I made one withdraw before (350USDT), and now I cannot withdraw any money, i sent an email, with no reply atm. The live support said I should wait for this "review", but I saw a lot of cases similar and I want to complaint to this. I have all the prints, include the winnings, I won this money with pure luck.. nothing more. What can I do? Disputed amount: 5500€ Casino: Ybets Casino Case #: 3172

DO NOT PLAY ON THIS WEBSITE!They are the worst and most scamming casino! They cancel your withdrawal all the time and and had me playthrough a wager 2 times after they canceled my withdrawal! Said there's nothing they could do. Won even more after playthrough and they canceled again said the game pr

Hello, I don't understand why my account is under review. I was able to seamlessly deposit and won a little more than I lost and now after waiting almost 24 hours for my withdrawal to process they've canceled it and my account is under review for no reason. Somebody please assist. I was counting on being able to withdraw within at least a week. I can't wait weeks for an extensive reviewal process with no end date. 

I hit my first ever MAXIMUM WIN (15000x multiplier) of my life on a slot machine on Ybets.net on January 31st only to start to go through the same crap I keep reading about, with no email message, cancelling withdrawals providing the excuse for a 'provider' review, stalling for time, or trying to sc

I am filing a complaint against Ybets Casino for unreasonable delays in processing my withdrawal of $1,821 USD. This amount is part of a win of $2,896.72 on December 15th while playing Jack and the Beanstalk by NetEnt. While I did play and lose a portion of the winnings, the remaining balance should be paid out without issue. Initially, Ybets support confirmed my withdrawals were in the processing queue. However, shortly after, the withdrawals were canceled and the funds were returned to my account. The explanation provided was: "Withdrawal isn’t possible. Your previous bets are being reviewed by the game or sport provider to ensure fair play. You can withdraw again once the review is completed." This is contradictory and concerning. If the funds are under review, why were they returned to my account and made available to play? Despite being "blocked" from withdrawing, my balance was freely accessible to wager. I have contacted support multiple times, but the responses have been vague and repetitive, asking for "more time" while failing to provide updates, proof of this review, or any communication with NetEnt regarding my win. To make matters worse, my balance has mysteriously decreased from $1,821 USD to $1,803 USD, despite the fact that I haven’t played or touched my account since December 15th. This behavior, combined with the numerous complaints I’ve read online about Ybets employing similar tactics, raises serious red flags. Their stalling techniques, lack of transparency, and inconsistent communication are deeply frustrating and unprofessional. For context, my account is fully verified, and I’ve successfully withdrawn smaller amounts in the past, though there were occasional delays and one instance of a withdrawal being delayed for 5–6 days due to "technical problems." Ybets’ failure to process this withdrawal in a timely and transparent manner is unacceptable. It has now been 20 days since my win, and I am still unable to withdraw. I kindly request LCB’s assistance in mediating this issue and ensuring that my withdrawal of $1,821 USD is processed without further delay. Thank you for your time and support. Disputed amount: 1821$ Casino: Ybets Casino Case #: 2747

Avoid Anything to do with ybets! They often change their name and are a very shady outfit.I deposited and won €2k! Only for them to take the " oh this has to be checked by the software provider speil" constant runaround, in Order to avoid paying just 2k out? Wtf!!They will find any loop hole and