Wunder: 6 complaints filed in English across 1 platform. Most of them are about withheld payouts (50%). Texts below are the players' own words, as published on the source site; last complaint 2026-05-12.
The English-language record holds 6 complaints from 1 platform; 6 carry no status from the platform. The latest one is dated 2026-05-12.
What do players complain about?
Mostly withheld payouts — 50% of cases, then bonus terms (33%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 6 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
There is no risk index here: no platform recorded a status for any of these complaints, and without a status the unresolved share cannot be known.
Complaints 6
12.05.2026TrustpilotWithheld payouts
They said to wait 48 hours, but they accepted the payment and didn’t send it to the account. They refunded it back to my
They said to wait 48 hours, but they accepted the payment and didn’t send it to the account. They refunded it back to my game account, and I waited two days for nothing. They didn’t give any warning that the money could be returned to the account again.
20.11.2025TrustpilotWithheld payouts
Been having a pending withdrawal from this terrible site since Nov 4th, I've been fully verified according to their webs
Been having a pending withdrawal from this terrible site since Nov 4th, I've been fully verified according to their website since that very date. However, they keep on insisting that I have to provide the documents over and over in a reply to the exact email they send to me. But when you try to do i
10.01.2025TrustpilotWithheld payouts
I won 850 Euros. Wanted to withdraw it. They processed the withdrawal for a crypto LTC transfer. I have waited over 4 da
I won 850 Euros. Wanted to withdraw it. They processed the withdrawal for a crypto LTC transfer. I have waited over 4 days now and nothing has happened. Support is not getting back to me, they've said they will check on it every single day but have not done anything. They are openly scamming their c
12.07.2024TrustpilotBonus terms
I've had bad experience with online casinos before, buy this scammers pos were over the top, no wining no withdrawal and
I've had bad experience with online casinos before, buy this scammers pos were over the top, no wining no withdrawal and above all no 1st,2nd 3rd deposit bonus, I spent around 650euro and got nothing. When I connected the live chat the agent Harika, accused me failing or forgetting to claim the bonu
31.01.2024TrustpilotBonus terms
Made a first deposit and they gave me my 100% bonus but NOT the free spins, then made a second deposit and they did not
Made a first deposit and they gave me my 100% bonus but NOT the free spins, then made a second deposit and they did not gave me my 200% deposit $ AND the free spins, then made a third deposit and STILL did not received any bonus. I made sure that I clicked on the pop ups, and the bonus was active in
30.05.2023TrustpilotGame fairness
All games are lower than 93% RTP, you barely win something. Stay away from them
All games are lower than 93% RTP, you barely win something. Stay away from them
