Wishking Casino— player complaints: 10 in English

32 attempts at closing my account, no one has ever returned any of my messages both through VIP and SUPPORT email that they provide provided. Along with dozens of customer service chats. I have lost a substantial amount of money in this casino without a return to player at all. This is the biggest s

If you want to burn your money at the most ridiculous casino with the worst RTP and VIP service in the industry, play here. I have never seen such a crap casino in my life. GARBAGE beyond belief. You're welcome.

⭐ 1 Star – Stay Away from Wish King CasinoI have had a very disappointing experience with Wish King Casino. They show very little respect for their players, and despite contacting them several times and clearly asking them to close my account, my request has not been handled properly.The customer su

Dishonest customer service and verification process. They make you go from chat, to email, to chat again, no one approving any document. First it´s because some of it is not visible, then it's because it's not that document anymore, then you need to do it directly in the profile, then they need to p

The player from British Columbia requested the closure of his account with Wish King for self-exclusion, but the casino failed to act on this request, resulting in continued losses. He also detailed an incident where his account locked during a significant potential win, with the game's history deleted afterward. He said he asked for self-exclusion multiple times via live chat right after his first deposit and also mentioned gambling addiction and existing self-exclusions at other casinos. We reviewed the evidence but found no proof that he had sent a qualifying self-exclusion request by email before 23 June, as required by the casino’s procedure. As a result, the complaint was rejected because there was insufficient evidence that the casino had received a proper self-exclusion request before the losses in question.

It took me nearly a whole week to delete my account. Just a joke of a fake casino. They deliberately waste your time, ignore emails and generally suck massive D's. I wanted to physically hurt them they're so difficult to deal with.AVOID AT ALL COSTS, USE A REAL CASINO. NOT A SCAM BASED IN A GARBAHE

***BEWARE OF VERY SKETCHY BONUS TERMS***I had received a bonus which was 50 free spins. I won $11.11 during the free spins. I continued to play down the $11. Once my balance was $0.11 I deposited $495 into my account. I proceeded to play a slot with $4 spins using that $495.11. I managed to wo

The player from Nova Scotia won $56.16 from free spins on the Spirited Wonders slot, but the winnings were not credited to his account. Despite providing evidence from the game history and making multiple attempts to resolve the issue through customer service, he continued to receive only generic responses without a resolution. We contacted the casino, asked for clarification, and extended the response timer after no timely reply. The casino later confirmed that the funds had been credited to his account, and the complaint was resolved after he confirmed receipt.

The player from Greece requested a permanent self-exclusion via VIP email on July 7th but did not receive a response since then. He demanded a refund of all deposits made during that period. The player communicated that the casino had assured him his account would be closed after his last withdrawal, which was completed, but the account remained open. The issue was marked as resolved by the player, and the complaint was closed by the Complaints Team.

72 hours still not resolved. Are they deliberately ignoring emails ?