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WildSlots — player complaint #66477, 2017-04-07: withheld payouts

WildSlots: a player complaint filed on 2017-04-07, about withheld payouts, 4,000 GBP in dispute, status — resolved. Published on CasinoReviews. One of 6 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2017-04-07 CasinoReviews Withheld payouts Resolved

Wild Slots - holding £4000 winnings

This is the casino I have been for a while, in the past with Wild Slots I usually lost money and any small wins they were quick to process the withdrawal. Beginning of the month I use their monthly reload bonus and lucky to win £4000 after completing the wagering requirement. I always read the casino rules so I know which games restricted and what the max bet amount. After the win, I was over the moon, especially knowing that Wild Slots quick to process withdrawal. But I was totally wrong. They are holding my funds and, anytime I sent email the response was finance team busy and withdrawal would be processed by end of the day. Every single day it was their response and still they are holding my winnings.

Complaint data

Case number
#66477
Filed
2017-04-07
Status
Resolved
Category
Withheld payouts
Disputed sum
4,000 GBP
Place among complaints about WildSlots
6 of 6 by date, newest first
Source
CasinoReviews — original ↗
Text
131 words, as published

The summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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