The Sun Vegas— player complaints: 36 in English

Deposited £10 never got my welcome bonus and free spins emailed them as no Web chat they replied straight away saying we will get back to you and nothing sent email's but no reply so very bad site and they should tell you whatever you win from your free spins can't be withdrawn so it's a joke site k

Account verified sent all correct I.d yet I still can’t play or withdraw funds. Customer service no help at all would strongly advise to take your money else were to play because you don’t get your winnings from these or any help

please look how site lie to peopel and hide them own money.We're writing to confirm that your complaint has been received successfully and was escalated to the attention of our relevant department. Below you will find a summary complaint you have raised. If any of the information is incorrect, pleas

New customer deposit £10 & never got 100 free spins welcome offer & chat terrible worst ever SCAM

Possible the worst app ever £339 deposited on £1 spins and got on bonus twice £10 and £25 absolutely stay away from these scam artists!

Has any one had any experience of not receiving a payout cashed out £93 on the 4th I use other gambling sites and never experience so long in waiting they say 3 business days but that's past and still haven't received payment, yet loads of other payments from previous sites

No words for this pathetic site PLEASE DO NOT JOIN THIS DO NOT DEPOSIT YOU WILL NOT WIN A SINGLE THING ITS RIGGED AND NEEDS REPORTING TO THE GAMBLING COMMISSION

Extremely predatory site with low RTP's, the games bait you into spending more by frequently pairing fewer bonus symbols than required. This is before the "money pot" systems that draw you in through sunk cost fallacy despite giving no clear information on when/how the money pot feature will activat

I know its a chance and pure luckBut put the £10 in. Played won £0 got 150 free spins won £14.90 as its free bets need to wager 10x before withdrawalAnd low and behold won the exact amount of wagering needed to withdrawal from the bonus winningThen £0 Put another deposit for fun. Played BIg bass. No

Horrible casino. Obviously using fake versions of popular slots. Got a bonus for 50 free spins on Centurion Bigger Money and from those 50 spins I got 20p back. Never again.

You can not deposit as it asks for bank approval but once you log in to your bank and approve it it just goes back to deposit page when you go back to app useless since the upgrade. Need to sort it

Please avoid this game like the plague! I only joined because it promised to give 100 spins and 100% match my deposit! I deposited £60 and spent my money before they notified me I had to wager a huge £600 before I could even withdraw any money I won using my bonus money! Total scam, do NOT trust thi

Terrible experience. Scammer site. Deny refund of my deposit money. Promised fair play but in the end all of sudden stopped the game and all bonuses were taken off as well half of my money what I have deposited. Said to come back in an hour. Before I started I checked if the site is legal. It did

❌ Stay away guys❌ win a little then lose alot alot more, three scatters are non existent and If they do come in you get nothing for the first 6 spins and then peanuts. £1 spins on Congo cash again, never jumps up and if and when you go get the bonus it the barrel blast or the ladder which pays out v

Hello i had account in www.thesunvegas.co.uk and win there £1000 and they closed my account theyv explained i had more than 1 acount thats why they close it and i never recived my withdrawal £1000 which i win there they close it when i was wining and withdrawing it £1000 do u think u can help me? I offered them i will close the anothers account and if theyre can reopen my account but they said no.. Please can u help me ? Its chrismas and i need this money/.

So I opened and account with sun Vegas and deposited and played the slot games, I then won £30, I then requested a withdrawal of that £30 back to my bank account that I deposited from. Later the same day i went to log on again and it says player frozen, so I call customer services to be told that for no reason what so ever and even after me already playing the management have decided upon themselves to close my account, so I then asked what about my £30 I won and I have submitted a withdrawal and I still yet to get a straight answer, all I got told was it's been sent to the relevant team and I will recieve a email. This is not good enough. That is in theory my money, I don't care that they closed the account I just want my £30 put back into my account