Hard Rock Bet Casino NJ— player complaints: 13 in English

13 Complaints

0▼ Last 30 days · was 1

1 Unresolved

50.374901969375d Last complaint

100.0 Risk index

Hard Rock Bet Casino NJ: 13 complaints filed in English across 2 platforms, 1 still open. Most of them are about other (46%). Risk index 100.0. Texts below are the players' own words, as published on the source site; last complaint 2026-08-22.

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What players complain about

Other 46% 6

Withheld payouts 31% 4

Game fairness 23% 3

Status unknown 12 Unresolved 1

Sources

Trustpilot 12 Casino Guru 1

Complaints by month

Questions and answers

How many complaints are there about Hard Rock Bet Casino NJ?

The English-language record holds 13 complaints from 2 platforms, 1 of them without a resolution; 12 carry no status from the platform. The latest one is dated 2026-08-22.

What do players complain about?

Mostly other — 46% of cases, then withheld payouts (31%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 13 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 100.0 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 13

22.08.2026 Trustpilot Withheld payouts

They just started in Ontario, i won, attempted to withdraw 10k which is the norm here for all sites on instant ihterac w

They just started in Ontario, i won, attempted to withdraw 10k which is the norm here for all sites on instant ihterac wothdrawals, they gave me 464 dollars and delayed the rest....no reasonable reason. No help from customer service. Total BS site. If u win, be expected to face wothdrawal delay tact

09.08.2026 Trustpilot Other

Absolute horrible sports book/casino app! Waaaaay different than their Michigan app Worst customer support!

07.08.2026 Casino Guru Other Unresolved

Player encountered a technical glitch.

Player encountered a technical glitch. [Software] — unresolved

02.08.2026 Trustpilot Other

It has been 2.5 hours since I sent them 3K etransfer and it was successfully deposited to their accounts.Until this matt

It has been 2.5 hours since I sent them 3K etransfer and it was successfully deposited to their accounts.Until this matter is resolved I will advise people to not use their website.

31.07.2026 Trustpilot Game fairness

garbage . it will only let you win a few bucks on the first day you signed up. after that, goodluck, watch your money di

garbage . it will only let you win a few bucks on the first day you signed up. after that, goodluck, watch your money disappear with no trigger at all. I play online casino ALOT and this is the worst, most garbage app i have tried. dont bother.

23.07.2026 Trustpilot Other

I'm done. I've been with them for over a year and can say they are lacking to say the least. I finally got a referral. T

I'm done. I've been with them for over a year and can say they are lacking to say the least. I finally got a referral. They tried to tell me they didn't sign up using my link. Complete lie, because I did it for them (my father). He deposited right away, again, I completed that for him. He played for

11.07.2026 Trustpilot Withheld payouts

Doesn’t work. I’m in Florida and they can’t verify. There were no issues connecting to my bank and taking my money for d

Doesn’t work. I’m in Florida and they can’t verify. There were no issues connecting to my bank and taking my money for deposit. Now I can’t get my money back. I will file a complaint with the attorney general

19.06.2026 Trustpilot Other

Well there customer service is. Definitely not. Working. I waited on hold for over 15mins for someone to come in the

Well there customer service is. Definitely not. Working. I waited on hold for over 15mins for someone to come in the chat. I have been disconnected multiple times and I have not received email. For my. Issues with. The gameplay and. Promotions issues. I have been waiting over 2 weeks to get th

25.05.2026 Trustpilot Withheld payouts

I've played this casino a few times. When I would withdraw my winnings it will take me a few days to get my winnings to

I've played this casino a few times. When I would withdraw my winnings it will take me a few days to get my winnings to my bank account. When my friends play and withdraw there winnings is in there bank account in a few minutes. I have a pending withdraw now and still havent received it. Dont waste

19.01.2026 Trustpilot Game fairness

Absolute scamSpent over 450Only hit 2 bonus reels both for a 10 win.Played 700 i total and won 200. Specials 9/10 low

Absolute scamSpent over 450Only hit 2 bonus reels both for a 10 win.Played 700 i total and won 200. Specials 9/10 lowest possible.Social casino not run by hard rock at all,fraudulent,fake, sue them,thieves

27.12.2025 Trustpilot Other

STAY AWAY FROM THIS PLACE!Sign up bonus was cool but after that 👎👎This place will push sports betting on you not promote

STAY AWAY FROM THIS PLACE!Sign up bonus was cool but after that 👎👎This place will push sports betting on you not promote it!!! If I wanted to bet on Sports I would have signed up and downloaded the sportsbook not the Hard Rock Casino! everyday since sign up get multiple profit boosts for sports bett

25.12.2025 Trustpilot Withheld payouts

I had to cancel and resubmit my withdrawals because it was not moving past review. I have put in so much money to this p

I had to cancel and resubmit my withdrawals because it was not moving past review. I have put in so much money to this platform and when it’s time to receive my payout my account is suspended. My account has not been reinstated and I have not been able to receive my withdrawals.

30.06.2024 Trustpilot Game fairness

The odds are fixed. This casino is a scam and a ripoff.They let you win a couple of hundred $ then you will lose all you

The odds are fixed. This casino is a scam and a ripoff.They let you win a couple of hundred $ then you will lose all your money.There is no way to win a large amount of money.If you are looking to lose some money. This is the perfect place for that.I was a VIP customer at 888casino for 3 years. When

How the risk index is calculated and how complaints are labelled — the method behind this section.