Sugar — player complaint #63852, 2020-04-20: other
Sugar: a player complaint filed on 2020-04-20, about other, status — closed, no outcome. Published on CasinoReviews. One of 9 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
I put a 40 Euro daily limit on my account. all of the sudden It was gone. I had expressed to the casino that I have gambling problems earlier during a withdrawl that I wanted fast cause I had no money left for food. Anyways when I noticed I could keep putting cash in I kept gambling. When I contacted the casino when I was totally bankrupt they said it was a technical issue on their website and that they are sorry but they won't refund me for my losses due to their own mistake... I mailed them again now and they sent it to the technical department I would really want some help to get my rights here...
