Stake— player complaints: 685 in English

This is a warning for new users, especially from India. I made my very first deposit of ₹5,000 (Transaction ID: 3621108300) on 8/6/2026, and it has been stuck as pending with no help from support.​This was my last remaining capital and absolute final money in my bank account. When I reached out to customer support, I was only met with automated, scripted responses telling me to wait 24 hours with no actual assistance or willingness to escalate. Seeing so many other users facing stuck INR deposits recently makes it clear this is a serious issue. I trusted Stake for their reputation of being fast, but losing my only money with zero support has completely broken that trust. Fix your local payment gateway issues and support system."

Its very good Fast withdrawls&deposit trustworthy

stake is a gambling site ofc, but its interface and vibe is amazing i love playing on stake and it gives winnings too, make sure you try stake once in a lifetime. my stake id - sagaristhebest

Some guy contacted me on X gave me money on stake to play, I then proceeded to lose 7k in a dry

I have been a regular Stake customer for years, with approximately $1.2 million wagered and Platinum status. Despite that, when my account was compromised and unauthorized Keno bets that I never placed drained my balance, I was treated with complete contempt.I secured everything available on my side: my Google account, 2FA, all visible sessions, passkeys, devices, and API tokens. I provided my identity, account information, public IP addresses, deposit proof, screenshots, and the exact IDs of the disputed bets. I repeatedly asked Stake to check the IP addresses, devices, timestamps, and sessions connected to those Keno bets.Their response was essentially a copy-and-paste paragraph from their Terms of Service telling me that the loss was my responsibility and that they would do nothing.They did not explain how those bets were placed. They did not tell me whether they came from my IP address or device. They did not properly investigate the security incident or provide any meaningful assistance to confirm that my account was safe. I also repeatedly receive official Stake emails in Russian even though I am French and my account is set to French, yet they still refuse to acknowledge that something is clearly wrong.Apparently, as long as you deposit and lose money, you are considered a valuable customer. The moment something serious happens and you actually need help, your loyalty, your Platinum status, and everything you have wagered over the years mean absolutely nothing to them.This is, without exaggeration, the worst customer service I have ever experienced in my life. Cold, robotic, dismissive, and completely useless during a genuine account-security incident. They repeatedly told me to enable 2FA and remove suspicious sessions even after I showed them that I had already done all of that.My experience with the games has also deteriorated significantly. In my personal experience, the overall results and perceived RTP have become increasingly brutal, particularly since more Online on stake appeared on the platform. That is my personal experience, but combined with this disgraceful support, it has completely destroyed my confidence in Stake.I am now leaving Stake, not because I originally wanted to, but because they have made it impossible for me to trust the platform. I will not deposit more money into an account that may still be compromised while the company refuses to investigate or help secure it.I strongly advise people to stay away from this casino. Everything may seem fine while you are depositing and losing. But the day you suffer a serious problem, do not expect Stake to protect you, listen to you, investigate properly, or even treat you like a human being.After years of loyalty and approximately $1.2 million wagered, I was treated as though I meant absolutely nothing. Their handling of this incident was disgraceful, and I will be sharing my experience wherever possible so other players know exactly what kind of support they can expect when something goes wrong.

talking to stake customer help is really good and they are also supportive.

I want to share my personal experience with Stake so that other users are aware of what happened to me.Username: **fdazett**I deposited **$500** into my account and later won a total balance of **$1,208**. My account had already been verified in the past. However, after my win, my account was suddenly restricted and I was asked to complete the verification process again.I fully cooperated and submitted every document they requested, including:* Government-issued ID* Selfie verification* Bank statement* Credit card statement* Utility bill for proof of addressAfter providing all the requested documents, my account was closed without any clear explanation.The $500 I deposited was borrowed money, and losing access to it has caused me serious financial hardship. For several days, I have repeatedly asked Stake to at least return my original deposit, but instead of receiving a clear answer, I have only received repetitive responses that do not address my concerns.I am not asking for special treatment. I only want a transparent explanation for why my account was closed after I successfully completed all requested verification steps, and for my case to be handled fairly.I hope Stake will review my case properly and provide a clear resolution. I am also sharing my experience so that other users can make informed decisions.I want my deposit money 500 USD. stake.com also taked my deposit money and dont give it back. this is real not true work. Stake. com give my 500 usdt deposit moneyUsername: **fdazett**

I am writing this review to publicly report an unfair action taken by Stake regarding my account (Username: john12y).​I deposited 499 USDT of my personal funds and placed a sports wager of 495.54 USDT. I won the bet legitimately, raising my total balance to 920 USDT.​Following their request, I fully cooperated with the identity verification process:​I completed Level 1 and Level 2 ID verification (Identity Proof).​I completed Proof of Address verification.​As requested for further verification, I submitted an official 6-month bank statement.​Immediately after I uploaded the requested bank statement, my account was permanently closed with a generic message claiming a "breach of Terms of Service," without providing any specific reasons, evidence, or explanation. Furthermore, my total balance of 920 USDT (including my original deposit of 499 USDT) has been retained.​Support agents via live chat refuse to provide any details or escalate the matter to the compliance team, offering only automated canned responses.​UPDATE:Stake replied to this review with a template message citing sections 4.19 & 4.21 without providing a single piece of evidence or identifying any actual breach. A generic clause does not justify withholding funds after successful identity verification. I am taking this issue to CasinoGuru and the Curaçao Gaming Control Board (GCB).

Hello Stake Support,I am writing to report that my deposit has been pending for the last 2 days and has still not been credited to my Stake account.I have already completed the payment successfully, but the funds have not appeared in my account yet. I kindly request you to investigate this issue and credit my deposit as soon as possible.If you need any additional information, such as the transaction ID, payment receipt, or account details, I will be happy to provide them.Thank you for your assistance. I look forward to your prompt response.Kind regards,[Ayan]Stake Username: [Ayan7642]Transaction ID_311388942105Stake deposit ID_3607940338

It literally scam I deposit and not received I contact support and he say refund via bank and bank not refunded bcz payment received at stake I don't know who scammed

Overall the casino is great, I liked it. Sometimes support takes a long time to respond, but they helped quickly. I recommend

worst support I’m facing a serious issue with multiple deposits, and I have already lost a significant amount of money because of this.For the transactions listed below, the deposits were shown as successful and the money was debited from my bank account. I contacted my bank regarding these transactions, and they confirmed that the transactions were successfully completed and the funds were credited to the receiver’s account.My bank has clearly informed me that they cannot reverse or refund these transactions because the funds have already been successfully credited to the receiver. They advised me to contact the receiver/payment merchant directly.However, whenever I contact the Stake support/payment team, I keep receiving the same response:“For these two transactions 3591758958 & 3605204518, you will need to request a refund with your bank. If your bank is unable to assist you with a refund, you can refer your bank to the RBI guidelines. Also, you may submit an official complaint to the RBI department for a stuck/lost transaction and they will look into it.”This response is not solving my issue. I have already contacted my bank, and the bank has confirmed that the transactions were successfully credited to the receiver’s account. The bank is telling me to contact the receiver, while Stake support is telling me to contact the bank. I am being sent back and forth without any actual investigation or resolution.These are the affected transaction IDs:• 3605204518• 3591758958• 3591911353• 3620532015I have lost money across multiple transactions, so please do not simply send me the same response asking me to contact my bank again. I have already done that.Please escalate this case to the appropriate payment team and investigate these transaction IDs directly with your payment provider/receiver. If you claim that the funds were not received, please provide the relevant transaction/payment details or evidence so that I can take this back to my bank for further investigation.Otherwise, if the funds were successfully received by your payment provider, please credit the missing amounts to my Stake account or arrange the appropriate refund.I need a proper investigation and a clear resolution for each of these transactions rather than being repeatedly redirected between Stake and my bank.

have been amazing and rewarding but it's really a matter of when to stop.

I've been using Stake for quite some time now, and honestly, it's one of the best gaming platforms I've ever used. The website is smooth, fast, secure, and offers a huge variety of games. Deposits and withdrawals are quick, and the overall user experience is excellent.One thing I really appreciate is that Stake regularly offers exciting promotions, bonuses, and rewards to its users. It makes playing on the platform even more enjoyable. The support team is also helpful and responds professionally whenever needed.I haven't personally received any rewards yet, so I would really appreciate it if the Stake team could consider rewarding my account as well. It would mean a lot and motivate me to continue playing on this amazing platform.Overall, I highly recommend Stake to anyone looking for a fun, reliable, and trustworthy gaming platform. Keep up the great work, and thank you for providing such a fantastic experience!

False advertising and bait advertising I recieved a link by email saying if I made a deposit I would get a bonus. So I decided to take the offer clicked the link to deposit in the email and followed the instructions. Come to the day the bonus should be awarded I check and nothing so I contacted customer service which then said I deposited wrong and took no ownership of the fact their link led me wrong. I got nothing but copy and paste messages from a guy called Niko who just kept saying “I cannot help you any further” I have never seen such horrible customer service in my life

Terrible site only gives good odds when betting pennies but when you bet big you can say goodbye too your money and the random seed generator is just cover up for its terrible odds aswell, you'd would be better off playing on betty.com then this site

I received a promotional email advertising boosted odds for the Premier League winner. However, when I checked the offer, nothing was actually boosted. In fact, the odds were among the worst available anywhere. How can you advertise something that doesn't even exist?To be honest, this doesn't surprise me. In my opinion, Stake has been the most disappointing online casino I've ever used. Recently, they even added a "Fairness" button to their casino games, which I honestly found ironic. It's hard to take claims of fairness seriously when my experience has been the complete opposite.My advice is to stay away from this platform. Don't deposit even $1 unless you're comfortable with the possibility of losing it. Based on my personal experience, I didn't find the games enjoyable because it felt like I was constantly losing, and that completely took the fun out of playing.

I received a promotional email advertising Boosted odds for the PL winner but when i checked the offer nothing is boosted and the odds are literally the worst on the whole internet. How can you advertise on something that is not existing? I mean for the biggest scam casino in the world is nothing new to be honest, i have never experienced a biggest scam than stake in the online casino world, recently they added a "Fairness" button for their only scam games, i am dead laughing writting this because how can you have a "Fairness" button on a full scam website. Please stay away from this at any cost, don't even deposit 1$ here because that dollar will be gone without even having 0.00001% chance, you can't have any fun playing on stake because every single time you lose, every single time

I used to love stake but after winning they will limit your account. Apparently partaking in their promos counts as "bonus abuse".I will be playing somewhere else, where I won't be treated as a criminal.

This site can't be legalAll rigged keno classic medium all rinse noCan't be legal this site need to be watchedBy any authority they destroyed life's