11 Days of Inaction: Stake Shifting Blame to Payment Provider While Holding My ₹14,999!
It has been 11 full days since my funds were debited on 09 August 2026, and my deposit has STILL not been credited.Enquiry ID: ha1g6v15Fmn90vUMAmount: ₹14,999.03UTR / Reference No: 622103909702Merchant/Beneficiary: Prit Kumar Sinha (boim-587343567281@boi)Status: Stuck on "Pending/Reviewing" for over 10 daysStake’s Unacceptable Excuses & Complete Support Failure:1. Stake claims they have no control over their third-party payment provider and cannot do anything directly. How can Stake escape liability like this? As a player, I deposited money through Stake's official cashier portal. Whatever backend agreement Stake has with its payment gateway is NOT the customer’s concern! It is 100% Stake's responsibility to deliver the balance.2. For the last 10 days, live chat and support give nothing but identical, scripted copy-paste responses saying "the case is currently being addressed," with zero actual progress.3. I have already submitted the complete, unedited official Kotak Bank PDF statement proving the funds were successfully routed to their listed merchant account.This is a complete failure of customer service and unlawful delay of verified funds.Final Warning: If my ₹14,999.03 is not manually credited or refunded TODAY, I will escalate this case publicly across X (Twitter), Reddit, gaming forums, and consumer review platforms with full payment proofs and chat logs. Stop running away from your responsibility and credit my funds immediately!
