Stake — player complaint #13948, 2026-07-21: withheld payouts
Stake: a player complaint filed on 2026-07-21, about withheld payouts, 500,000 USD in dispute, status — closed, no outcome. Published on Casino Guru. One of 720 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
2026-07-21Casino GuruWithheld payoutsClosed, no outcome
Stake Casino - Player's withdrawal is delayed due to bonus eligibility issues.
The player from Chile had a withdrawal issue with a deposit of CLP 500,000 made under the impression that he qualified for a promotional bonus, which was confirmed by multiple support agents. After the deposit, he was informed that he was not eligible for the bonus, and he sought to withdraw his untouched funds without meeting the standard wagering requirement. The complaint was closed due to the player's lack of response to inquiries and requests for further information. The player retained the option to reopen the complaint if he chose to resume communication.
