Spinia - self-exclusion
I blocked my self from Euslot.com some days ago and was in contact with the support, told them im a gmbling addict and they ban me ofcourese. I then ysterday registed and played on Spinia.com and ofcourse lost.. I now was in contact with them as i see that they and euslot are under the smae licens adn i should not been able to register or play on the site because of my ban of gambling addiction on Euslot. They just ignore me and the chat even said to me that they go under the same licens but diffrent companies and can not refund me? On both Spinia.com and Euslot.com it says this on the site! : WHAT IS SELF-EXCLUSION?
Setting Self-exclusion lets us know that we need to take all measures to block your access to your account and make sure that you receive no promotional materials. You may also contact our support team at [email protected] and inform us about your decision to stop gambling at the Website for a certain period of time or forever. Self-exclusion means that you will be barred from play at all online casinos under the participating licence.
It clearly says there that you will be barred from play at all online casinos under the participating licence.. She in the support chat even said to me that if it ould have been a chain-casion as bobcasino.com or betchard.com i should not been able to play and get my refund, but theese all casinos goes under THE SAME LICENCE so they just lie to me and stop talking to me in the support. Can you help me?
