Spinia — player complaint #64817, 2019-08-08: other
Spinia: a player complaint filed on 2019-08-08, about other, 1 EUR in dispute, status — rejected. Published on CasinoReviews. One of 84 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Spinia - Playing while having a self exclusion across their license
N1 Interactive Limited refuse to refund me (customer) while they accepted me to play at another casino at their license when i filed a self exclusion on 12 april 2019 with the reason that i had a gambling addiction and that i wanted to be self excluded forever across their license/partners. I want a refund of all deposits that are made after 12 april 2019 at N1 Interactive Limited.
N1 Interactive Limited require me to contact every casino in their license for Account History. But it are all from the same owner so they could simply see in one sight.
I have proof of sending a e-mail to casino.com on 12 april 2019 (website casino.com seen at their license page of N1 Interactive Limited MGA).
Please refund all my deposits made at N1 Interactive Limited after 12 april 2019 to my IBAN bank account.
