Spinia — player complaint #63895, 2020-04-11: bonus terms
Spinia: a player complaint filed on 2020-04-11, about bonus terms, status — resolved. Published on CasinoReviews. One of 84 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
I was playing a game Tom Raider which is excluded from any bonuses. It says so in the bonus terms. However during my game I was kicked out. When I tried to enter the game again I could not because there was an active bonus. I canceled the bonus because I wanted to keep playing. The cancelation affected my wins and it was not paid. This is so unfair, since the game is excluded from bonuses, bonuses should not affect your wins of the game as well.
